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Programmes & hubs manager

Guildford
Blossom LGBT
Manager
Posted: 1 October
Offer description

Overview

CEO and Community Leader | Empowering Queer Young Adults | Speaker & Educator

Role Summary

Here's your chance to make an impact at one of the UK's leading up-and-coming LGBT+ charities. In this role, you'll launch, establish, and manage Blossom LGBT’s regional Hubs and a number of new employability programmes, delivering a comprehensive year-round curriculum and ensuring the success and growth of these services through effective program design, leadership of volunteer teams, community engagement, and outcome-focused project management.

Contract: Fixed Term (12 Months) with goal to extend

Location: Hybrid (3 Days in Guildford Office & travel across South East England)


Key Duties

* Deliver Strategy: Bring to life Blossom’s new programmes and broader operational strategy for 2026 to 2030 by taking overarching responsibility for programmes across the charity.
* Hub Launch & Development: Lead the creation of new local hubs in counties outside of Surrey and maintain delivery of existing hubs.
* Annual Curriculum Design: Use public, service user and secondary research projects and other evidence-based processes to develop and implement a full annual curriculum.
* Short-Term “Accelerator” Campaigns: Plan and execute thematic campaigns to accelerate access to work.
* Digital Content & Community: Develop and launch online resources on the digital members portal.
* On Site Monitoring: Attend hubs and accelerator programme delivery to monitor, identify areas for improvement, and connect with service users and leaders.
* Volunteer & Leadership Management: Recruit, train & support a team of volunteers and “Hub Peer Leaders”.
* Service User Management: Oversee and maintain a central database of service users.
* Monitoring & Evaluation: Track KPIs and outcome measures; collect and report on metrics and feedback.
* Community and Partnership Engagement: Act as the key representative of Blossom. Build and maintain partnerships with a range of stakeholders.
* Outreach & Audience Building: Deliver outreach activities to grow the charity’s audience and reach new service users.
* Operational and Logistical Oversight: Manage the practical aspects of delivering multiple programmes across in-person and digital locations.
* Budget Management & Fundraising: Track expenses, provide budget reports, and generate funds to sustain and scale work.
* Compliance: Ensure activities align with Blossom LGBT’s values and comply with policies (health & safety, equality, GDPR, etc.).
* Innovation in Service Delivery: Use feedback from youth to experiment with new formats or topics to keep programmes engaging.
* Organisational Development: Participate in and lead cross-organisational projects to strengthen Blossom as a charity.

To be considered for this role you must hold a full UK driving licence and have access to a vehicle; the role will require travel across South East England. The successful candidate will also be subject to a DBS check and references.

We are not able to offer sponsorship/Visas.

First round interviews for this role will be held 27th - 29th October.


Seniority level

* Mid-Senior level


Employment type

* Contract


Job function

* Project Management and Information Technology


Industries

* Civic and Social Organizations
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