Description
JOB TITLE: Senior Manager OEM Partnerships - Transport
LOCATION: National (Flexible)
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above. Our Transport hubs are Manchester and Newport but regular travel will be required.
About this opportunity:
An exciting senior role working in the Transport division running a well-known brand. This is a high-profile role which requires effective collaboration across LBG to build a long term and sustainable partnership. There will be a real focus on supporting the partners retail finance requirements and working with them to develop the right partnership operating model.
Our vision is to evolve beyond Finance and Leasing to become a market leader in Transport in the UK, and we are delighted to have the investment and backing to take us there.
Motivated by the opportunity to be part of something exciting then this could be the role for you!
Day to day, you'll...
1. Exhibit growth mindset to lead and execute strategic aims and lead, empower, and develop the team to ensure successful interaction with this key partner at all levels and provide a high level of service to focus on wining and retaining customers.
2. Lead the cultural, behavioural, and business changes vital to achieve our focus, grow and change strategy and ensure the effective implementation and optimisation of change and new technology.
3. Deliver financial and non-financials targets agreed in the operational plan/P&L.
4. Develop a strong working relationship with risk. Ensure business is transacted and processed to meet client expectations and agreed risk, compliance, and technical parameters. Also, ensure compliance and regulatory oversight follow LBG's policies, procedures, and requirements.
5. Ensure individual performance levels of team members are maximised
What we're looking for:
6. Customer Relationship Management & OEM understanding– customer centric approach with ability to anticipate and identify customer needs and translate these into broader proposition requirements. Strong relationship management, influencing and negotiation skills, internally and externally, at multiple levels including senior and executive partners. Ability to form strong and deep relationships with ease naturally building trust and confidence. You'll need solid understanding of how an OEM operates and knowledge of UK marketplace, with an understanding of key retention initiatives.
7. Change- understands the overall aims and strategy of the businesses and demonstrates skill in driving the change agenda both internally and with external partners. Demonstrates innovative thinking to support the design and successful implementation of small and large change initiatives. A highly developed growth mindset is crucial to advancing the customer, colleague, and business agenda.
8. Commercial Competence & Pricing Models– proven track record to shape and drive all elements of a Profit & Loss / budget through the management and interrogation of margin and volume and other critical metrics, analysing all aspects of partner profitability to ensure all priced and important metrics assumptions are delivered. To balance the requirements of the customer and the company. Deliver the right outcomes for both. Demonstrate capability in explaining your rationale, judgment, and decisions. Broader knowledge of RV setting and pricing process to ensure effective collaboration with this partner. And overall interrogation and analysis of pricing approach and commercial decisions. Taking ownership to present & deliver results to customers. Plan and prepare cost benefit analysis, create commercial and market rationale in support of proposed commercial packages.
9. Market /Product Understanding– strong knowledge of industry and competitor insight to support ongoing proposition development through effective networking and insight. Relevant knowledge of key legal, regulatory, and statutory requirements, technical interpretation. Good understanding of existing and emerging products, services and technologies and the impact these may have customer segments and our partnership direction.
10. Problem Solving/Data and Analytical skills– uses a wide range of tools and techniques, supported by relevant business experience, to provide insight, recommendations and instigate solutions. You can quickly assimilate and interrogate data demonstrating effective problem solving, judgement and decision making.
11. Risk Management– ability to identify, assess, monitor, control and mitigate risks. Awareness of and understanding main risks facing the business and the role the individual plays in handling these. Ability to proactively develop approach, with solutions and recommend improvements, in identification and mitigation of both credit and conduct risk exposures and control weakness; effectively influence and present concisely with compelling impact to key senior management partners.
And any experience of these would be useful:
12. Project Management Experience– ability to design, build and lead projects through to completion, engage key collaborators to deliver results in a cost effective and timely fashion.
13. Line Manager Experience- Lead, empower, develop, and appraise team members to support their individual development and to ensure that their individual and collective performance meets the current and future needs of the business. Have the ability to build and maintain a team culture that embodies the Groups values, and that is bold, inclusive, collaborative and innovative.
14. Market knowledgeto support onboarding and ongoing development and growth of this partner.
15. Understanding of Digital customer journeysand how this work within LBG frameworks and with 3rd parties, knowledge to help lead with the onboarding and continuing evolution of the customer’s buying processes.
16. Understanding of the used market ecosystemand retention correlation.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
17. A generous pension contribution of up to 15%
18. An annual bonus award, subject to Group performance
19. Share schemes including free shares
20. Benefits you can adapt to your lifestyle, such as discounted shopping
21. 30days’ holiday, with bank holidays on top
22. A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.