Assistant General Manager – Job Description
We’re looking for a professional, aspirational Assistant General Manager to join our Senior Management team. This is a hands‑on role with most of your time spent on the floor training and supporting the Front of House team.
The role is full time.
About us…
The Perch is a beautifully restored 17th‑century restaurant and public house tucked beside the Thames, only a stone’s throw away from the city centre. With our rich history, idyllic beer garden and permanent marquee for weddings and events, we are a vibrant and unique place to work.
We’re an independent business with a strong focus on fresh, seasonal and locally sourced food. We are proud to welcome guests from near and far to deliver what we like to call casual excellence; high‑quality dishes, friendly and attentive service, in a picturesque environment.
About the role…
* Support, develop and motivate the Front of House team.
* Train new members of staff, ensuring our exacting standards are understood and upheld at all times.
* Work closely with our Events Manager, General Manager, and kitchen team to keep everything running smoothly.
* Run pre‑shift briefings to set the tone, providing the team with everything they need to succeed.
* Provide cover for GM’s absence (holidays etc.).
* Manage the rota, knowing when to adjust based on business needs.
* Manage restaurant bookings (online, phone, email) to ensure we are maximising our table plan.
* Deliver exemplary, while still friendly and relaxed, guest service.
* Lead by example and ensure our service style stays sharp, friendly and consistent.
* Organise the restaurant’s larger bookings.
About you…
The ideal candidate is someone who shares our commitment to quality, hospitality, and who enjoys working in fast‑paced customer‑facing role.
Essential:
* At least 1 year experience in a busy, fresh food environment.
* Previous experience with leadership/management responsibilities.
* Confident communicator who enjoys engaging with both restaurant guests and colleagues.
* Calm under pressure with a can‑do attitude.
* Keen interest in hospitality and a genuine love for good food and drink.
* Efficient with a keen eye for detail.
What we offer…
* A competitive package to £52k per annum inclusive of TRONC and performance bonus.
* 28 days annual leave
* 30% off food and drink at any of our three Oxford restaurants
* On‑site parking
If you think you’d be the right fit, we’d love to hear from you.
To apply, send your CV and a short cover letter to jasonspallini@fullcity.co.uk.
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