Job Description
Job Title: Product Support Engineer
Location: Stevenage
Contract: Permanent
Hybrid working, 2 days per week in office.
All candidates require to be a British Citizen or Dual UK national
Using your expertise, you will manage the pro-active and reactive obsolescence status of thousands of components that are used in our clients products.
Working alongside this team, you will be responsible for both regular and ad hoc reporting on obsolescence component statuses.
The role responsibilities for a Product Support Engineer would be:
1. Develop and implement obsolescence management strategies to identify, assess, and mitigate risks related to end-of-life materials, components, and equipment across the product lifecycle.
2. Monitor obsolescence risks using supplier data, lifecycle analysis tools, and market intelligence to ensure continued availability of critical parts and materials.
3. Collaborate with engineering, procurement, and supply chain teams to evaluate alternative components, redesign options, or last-time buy (LTB) strategies to maintain production continuity.
4. Establish and maintain an obsolescence database or tracking system, ensuring accurate records of component lifecycle status, risk assessments, and mitigation plans.<...