THE OPPORTUNITY:Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.To manage the team holiday planner and absence records.To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.Dealing with all clerical aspects of warranty claims:Collating information and maintain the database.Apportioning vendor invoices to each claim.Ensuring that the presentation of data is consistent.Submitting warranty claims to our parent company.Applying credit notes to claims when settled by our parent company.Closing off warranty claimsPreparing reports.Assisting with the administration of training courses:Manage training delegate schedule and attendance records.Reconcile invoices and chase payments due.Ensure that buffets and refreshments are ordered.To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.To always provide first class customer servic...