Resource & Scheduling Manager
Application Deadline: 12 June 2026
Department: TUK Rail Replacement
Employment Type: Full Time
Location: Glasgow
Reporting To: Gillian Ross
Compensation: £35,000 - £40,000 / year
Description
As Resource & Scheduling Manager, you will be responsible for the day‑to‑day management of our coordination teams and scheduling of works received from Scotrail throughout Scotland. As part of this hands‑on role, you will also work alongside the Contract Manager and Control Operations Manager ensuring our contract obligations are fulfilled. You will also be responsible for the day‑to‑day coordination operations, recruitment, and training in Scotland along with scheduling/building of works received from Scotrail.
Key Responsibilities
Strategic Leadership
* Manage the day‑to‑day running of the coordination teams in Scotland.
* Oversee blockades and take ownership of operational delivery on the ground, acting as the key point of contact for the TOC.
* Build and maintain strong relationships with TOCs, Contract Managers, and external Rail Replacement (RR) partners.
* Attend and contribute to regular meetings with TOCs, Contract Managers, and external RR stakeholders to support future planning.
* Liaise with external RR Operations Managers to ensure effective cooperation and planning.
* Lead people and performance management, including recruitment, onboarding, and development of staff.
* Promote employee engagement and wellbeing within the team.
* Drive leadership, communication, and continuous process improvement across operations.
Governance & Compliance
* Lead and promote a positive Health & Safety culture, including risk assessments and ensuring corrective actions are completed.
* Ensure compliance through on‑site visits, monitoring standards and safe working practices.
* Vet applications for suitability, including Right to Work checks in line with current legislation.
* Ensure all new starters are trained to company standards and remain compliant.
* Monitor current legislation relating to rail replacement operations and ensure adherence.
* Investigate coordination complaints and respond to TOCs in line with expectations.
* Ensure PPE, uniform issuance, and stock management are compliant with company standards.
Operational Excellence
* Ensure pre‑planned scheduled bids are created accurately and in a timely manner.
* Deliver all TOC coordination requirements while managing travel and accommodation costs within budget.
* Generate reports for the Contract Manager and TOCs.
* Travel across the business to support major TOC events and operational delivery.
* Upload rosters and allocate resources effectively.
* Monitor training plans, identify gaps, and implement improvements through regular reviews and site visits.
* Handle recruitment processes, including managing vacancies, responding to applications, and coordinating hiring activity.
* Ensure efficient IT system use to support operations and reporting.
* Carry out additional duties as required to support business needs.
Skills, Knowledge and Expertise
Required Knowledge & Experience
* Transport industry knowledge (desirable).
* Proven experience in leading and managing teams.
* Management or supervisory experience (desirable).
* Competent in using relevant systems, tools, and software.
* Experience in managing Health & Safety compliance and safe working practices within daily operations.
* Understanding of Key Performance Indicators (KPIs) and how to drive team performance.
* Ability to interpret data and use insights to inform decision‑making.
* Advanced proficiency in MS Office, particularly Excel and Power BI.
Required Capabilities
* Strong leadership skills, with the ability to motivate, coach, and develop team members to reach their full potential.
* Effective decision‑making skills with a proactive, solution‑focused approach.
* Excellent verbal and written communication skills, with the ability to communicate confidently across all levels of the organisation.
* Skilled in delivering constructive feedback and handling conflict professionally.
* Strong organisational skills, including time management and prioritisation in fast‑paced environments.
* Ability to manage multiple tasks and deadlines while maintaining high standards and attention to detail.
* Demonstrates a collaborative mindset and fosters a positive, inclusive team culture.
* Builds effective working relationships with colleagues and stakeholders.
Personal Requirements
* Self‑motivated and proactive, with the ability to work independently and as part of a team.
* Flexible and adaptable approach, including availability for out‑of‑hours work when required.
* Strong commitment to building inclusive relationships with internal and external stakeholders.
* High level of ownership and accountability, with a focus on delivering results.
* Positive, driven attitude with a strong team ethic.
* High level of ownership and accountability, with a focus on delivering results.
* Positive, proactive attitude with a strong team ethic.
Benefits
* Competitive Salary: We offer a competitive salary that reflects your experience and expertise.
* Generous Leave: Enjoy a healthy work‑life balance with competitive annual leave and public holidays.
* Pension Scheme: Secure your future with our robust pension contributions.
* Continuous Development: Access to on‑the‑job training and ongoing personal development opportunities to help you build your skills and advance your career.
* Wellbeing Support: Comprehensive wellbeing initiatives, including an Employee Assistance Programme and mental health support, ensuring you have the resources you need.
* Employee Discounts: Access to exclusive shopping discounts and other benefits to help you save on everyday expenses and more.
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