Overview
The salary for this role is £12.40 per hour. The festive season at Boots is a busy and important time for our operations team. As a Retail Operations Assistant, you will be at the heart of the action, picking and packing online orders to ensure customers receive the high-end festive experience. This is a temporary contract with potential for a permanent role later depending on local opportunities.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:
* Picking and Packing: pick and pack online orders using handheld devices.
* Delivery Assistance: assist with incoming deliveries, unloading and sorting stock.
* Stock Management: manage shelves to ensure they are well-stocked and organized.
* Working to Targets: work toward stretching daily targets to contribute to the team goal.
* Customer Interaction: occasionally interact with customers on the shop floor, answering questions or using the tills when required.
For more insight into the role, watch the short video featuring a behind-the-scenes look.
What you’ll need to have
Full training is provided. Essential skills and experience include:
* Speed & Accuracy: enjoy following process, work quickly while staying precise.
* Target-Driven: self-motivated and focused to achieve individual targets.
* Team Player: collaborative mindset to help the team meet store goals.
* Physical Stamina: on your feet, standing, walking and lifting.
* Tech-Savvy: comfortable learning and using new technology, including handheld devices.
* Customer Service Skills: friendly attitude and willingness to help customers when needed.
Desirable skills
These are not essential, but desirable:
* Experience in a retail or warehouse environment
* Experience using hand-held scanners or inventory systems
* Familiar with Boots products to quickly identify items for online orders
Career development
There are opportunities to continue your career with Boots, whether within retail or pharmacy, store leadership, or the Support Office. Check out success stories for inspiration.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling through TELUS Health (Employee Assistance Programme)
* Maternity/Paternity/Adoption gift card
Additional benefits may be available; details vary by role. Salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots
Boots fosters a diverse and inclusive working environment and is an equal opportunity employer, committed to helping colleagues reach their full potential.
What’s next
If you’re up for a challenge, enjoy teamwork and are ready to make an impact, apply now. If successful, you will be contacted to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to help you during the application and interview process if needed.
Need To Know
We are recruiting Operations Assistants for our Sevenoaks, High Street store. Start date from 20 October 2025 onwards with weekend shifts. Exact shift patterns will be discussed at interview. The advert may close when requirements are met.
J-18808-Ljbffr