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Business Analyst Transformation, Liverpool
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Client:
CRA GROUP RECRUITMENT AND PAYROLL LTD
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3efb9a732d99
Job Views:
10
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Job Description
3-4 months contract with a Local Authority Job Summary:
• An exciting opportunity has arisen for a Business Analyst to join a high-impact Transformation Team.
• This role will support a large-scale Customer Experience programme, focused on delivering service improvement and organisational change.
• The successful candidate will play a key role in reviewing business processes, supporting best practice, and working collaboratively across functions to embed a culture of continuous improvement.
Key Duties/Accountabilities (Sample): • Collaborate with service areas to analyse and improve complex business processes.
• Lead on embedding business improvement methodologies across various levels of the organisation.
• Ensure business analysis practices are up to date and aligned with current industry standards.
• Contribute to the development of robust business cases to support effective project and programme delivery.
• Mentor and support Assistant Business Analysts, sharing knowledge and best practice to aid their professional development.
Skills/Experience: • Experience in a Business Analyst role or possession of a recognised business analysis qualification.
• Proven ability to map and improve business processes across a range of services.
• Strong facilitation skills, with the ability to run workshops and engage stakeholders.
• Excellent analytical and problem-solving capabilities with high attention to detail.
• Ability to work effectively in cross-functional teams and communicate across all levels of an organisation.
• Understanding of customer-centric service delivery and transformation programmes.
Additional Information: • Hybrid working – 3 days in the office required.
• The closing date: 10/06/2025 @17:30.
Requirements
• Experience in a Business Analyst role or possession of a recognised business analysis qualification. • Proven ability to map and improve business processes across a range of services. • Strong facilitation skills, with the ability to run workshops and engage stakeholders. • Excellent analytical and problem-solving capabilities with high attention to detail. • Ability to work effectively in cross-functional teams and communicate across all levels of an organisation. • Understanding of customer-centric service delivery and transformation programmes.
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