We are working with a well-established and growing business based in Halesowen, supplying into the construction sector. With a strong reputation for quality and customer service, they are now looking to strengthen their internal sales team with an experienced and driven Internal Customer Account Manager. As an Internal Customer Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts while proactively identifying opportunities to increase revenue. This is a fast-paced, office-based role where relationship building, attention to detail, and commercial awareness are key. Key Responsibilities * Manage a portfolio of existing customer accounts, building strong and lasting relationships * Handle inbound enquiries and provide product, pricing, and availability information * Look after existing customers and proactively upsell and cross-sell products to maximise account value * Prepare and follow up on quotations to secure orders * Liaise with internal departments including operations, logistics, and external sales teams * Ensure excellent customer service is delivered at all times * Maintain accurate records using CRM systems For more information contact Debbie Tweedale JAB Group has been established 30yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more. For more information on JAB and our nationwide sales opportunities please visit our website