Business Change Consultant
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
I am currently working with a leading IT services provider that's renowned for the delivery of complex mission critical solutions across both public and private sectors. They are on the lookout for an experienced Business Change Consultant to join one of their flagship client accounts, a high profile programme undergoing significant transformation.
This is an excellent opportunity for a passionate change professional who thrives a dynamic environments and wants to make a real impact on end user experience and adoption
The Role
As a Business Change Consultant, you will be embedded within a multidisciplinary delivery team, working closely with stakeholders at all levels to ensure the human side of change is fully considered and successfully delivered
Your focus will on putting users at the heart of change and understanding how proposed changes will impact them, identifying areas of resistance and tailoring strategies to support a smooth transition
You'll take ownership of change management approach, delivering communication plans, stakeholder engagement, training strategies and post implementation support, whilst driving overall adoption and readiness
Key Responsibilities
Understand the organisational landscape, including culture, stakeholders, and current ways of working
Build strong sponsorship and advocacy for change at senior levels
Conduct impact assessments and gauge change readiness
Develop and deliver targeted change plans:
Comms and engagement
Stakeholder management
Training and workforce transition
Readiness and adoption tracking
Anticipate risks, resistance and develop effective mitigation strategies
Run communication forums, town halls, and manage FAQs and internal channels
Lead post-go-live support (hypercare) and ensure successful transition to BAU
What They're Looking For
Excellent communication and interpersonal skills - confident engaging across all levels
A natural collaborator with strong stakeholder management capabilities
Creative, solutions-focused mindset with a calm approach under pressure
Experience in change environments, ideally as part of wider digital or IT transformation programmes
Strong documentation and organisational skills
What's in It for You?
Competitive Salary depending on your experience
Generous benefits including pension, health cover and lifestyle perks
Flexible working
Structured development and training opportunities
Supportive team culture with regular recognition and social events
Please note that for this position, you must be willing to undergo a DV Clearance to be considered for this position
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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