Head of Operations and Business Development
Join to apply for the Head of Operations and Business Development role at Smiley & Co, Ltd.
Location: Wem, Shropshire with occasional site visits
Salary: £55,000 - £60,000 per annum
Hours: Monday - Friday, 8:00 - 17:00
Vacancy Type: Full-time, Permanent
Overview
Our client is a small, family run engineering business based in Wem, Shropshire. They are seeking an experienced Operations Manager with proven Business Development, Quality, H&S and Project Management experience. Reporting to the Managing Director, the post holder will be an experienced Operations professional and an active member of the management team. The role involves leading operations across the business to deliver high standards of quality, safety and customer satisfaction, and implementing ideas and improvements to drive rapid, efficient changes.
This is a varied role and a great opportunity for an experienced and driven Operations Manager with commercial sales experience. You will lead and take control to ensure operations across the business meet high standards in quality, safety and customer satisfaction, and you will devise and deliver strategy with confidence. The company is forward-thinking and invests in employee development.
Key Responsibilities
* Manage entire operations of projects, ensuring delivery is efficient, on time and to a high standard.
* Develop and grow new and existing business opportunities.
* Deliver pricing strategies and manage quotations and tenders.
* Directly responsible for the scheduling and manufacturing of jobs issued from the design team.
* Manage and improve the Company's QHSE systems and encourage a culture of excellence and compliance.
* Logistical responsibilities such as scheduling installations, organizing employee workload, and ordering materials.
* Maintain accurate contact records and a detailed sales pipeline using CRM software.
* Act as key point of contact for external ISO certifications and lead audits.
* Provide technical guidance and support to colleagues and customers.
Skills And Qualifications
* Proven sales and managerial experience within Waste or Recycling and Fabrication industries.
* Quality management experience within a manufacturing/engineering industry.
* Knowledge of mechanical manufacturing processes; able to read and interpret detailed fabrication drawings.
* Driven, able to implement ideas successfully and contribute to the planned development and expansion of the workshops.
* Proven track record as a Health and Safety Professional, with experience of maintaining a safety-first culture.
* Experience as principal contractor, fully conversant with CDM Regulations.
* High level of competency and accuracy in writing and maintaining clear documentation relating to integrated management systems.
* Project Management experience.
* Excellent communication, negotiation and presentation skills.
* Proven knowledge of ISO Standards.
* NEBOSH and/or IOSH qualified.
* Bachelor's degree in industrial engineering, mechanical engineering, or related fields with a strong emphasis on project management.
* Highly proficient in all Microsoft applications.
* Ability to identify needs, prioritise workloads, set targets, evaluate progress and meet deadlines.
* Full clean driving licence as occasional site visits will be required.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please apply.
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