We are looking for a friendly, organised, and reliable Receptionist / Administrator to support the day-to-day running of our clinic Bristol Menopause & Wellwoman Clinic & Bristol Health Hub.
This role is primarily front-facing, acting as the first point of contact for clients while also providing general administrative support to ensure the clinic runs smoothly.
You will play an important role in creating a welcoming environment for clients and supporting the wider team with basic administrative tasks. This is a varied but structured role, ideal for someone who enjoys working with people and keeping things organised.
Key Responsibilities
Reception Duties
* Greet and welcome clients in a professional and friendly manner
* Answer phone calls and respond to basic enquiries
* Manage appointment bookings, cancellations, and rescheduling
* Maintain a tidy and welcoming reception area
Administrative Support
* Manage emails and general correspondence
* Update and maintain client records accurately
* Support diary management and appointment scheduling
* Assist with general filing and data entry
Clinic Support
* Support the smooth day-to-day running of the clinic
* Assist with stock checks and basic ordering where required
* Liaise with team members to ensure appointments run on time
Person Specification
* Previous experience in a receptionist or administrative role
* Strong organisational skills and attention to detail
* Excellent communication and customer service skills
* Comfortable using computers and basic office systems
* Ability to manage time effectively and stay organised
* Experience working in a clinic, healthcare, or customer-facing environment
Personal Attributes
* Friendly and approachable
* Reliable and punctual
* Organised and efficient
* Professional and presentable
* Able to work independently and as part of a team
Working Pattern:
* Monday: 1:00pm – 5:00pm
* Thursday: 9:00am – 5:00pm
* Friday: 8:30am – 5:00pm
Salary:
£17,836 per year
Immediate Start.
Please send CV and covering letter to Kim@bristolmenopause.com
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