Warranty Administrator
Location: Volkswagen, Plymouth
Part-Time | Flexible Hours 24 hours over 3 5 days
Are you an experienced motor trade administrator with a sharp eye for detail and a strong understanding of warranty processes?
Looking for a part-time role where your technical knowledge and accuracy really count?
At Murray Volkswagen we are looking for a Part-Time Warranty Administrator to support our busy Service Department. This is a specialist, accuracy-driven role, ideal for someone with motor trade experience who enjoys working with systems, processes, and detailed documentation.
Youll play a key role in ensuring warranty claims are processed correctly and efficiently, supporting both our technicians and Aftersales Manager while protecting the dealerships financial performance.
What Youll Get:
Flexible part-time working over 3, 4 or 5 days
31+ days holiday (pro rata)
Health Cash Plan, Life Insurance, and Company Pension Scheme
Bike to Work Scheme and Employee Assistance Programme
A structured, specialist role within a professional Volkswagen service environment
Support from an experienced management and technical team
What Youll Be Doing:
Processing manufacturer warranty claims in line with Volkswagen standards
Accurately inputting and validating data across manufacturer and internal systems
Managing warranty parts including retention, storage, tracking, and returns
Preparing invoices, documentation, and audit-ready records
Producing daily and periodic warranty reports for the Aftersales Manager
Liaising closely with technicians, service advisors, and management to resolve queries
Ensuring compliance with manufacturer warranty procedures at all times
What Were Looking For:
Proven experience in warranty administration within the motor trade is desirable
Strong knowledge of manufacturer warranty processes
Excellent attention to detail, numeracy, and confidence using dealer management systems
A methodical, organised approach with the ability to manage detailed, repetitive tasks
The ability to work independently and take ownership of your workload
Clear communication skills and confidence working with technical teams
Reliability, consistency, and pride in getting things right first time
If youre a motor trade professional looking for a part-time, specialist warranty role within a respected Volkswagen dealership, wed love to hear from you.
Please send your CV and a short cover letter outlining your warranty experience and availability.
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