Service Designer – 12 Month FTC LOCATION: Bristol f you thrive in complex design environments, then the Enterprise Experience Design (eXD) Team at Lloyds Banking Group is where you belong.You will employ rapid user testing techniques, crafting and refining end-to-end consumer-centric journeys and North Star experience visions for a variety of products and services. As a Service Designer, it’ll be your role to:Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. We’re looking for someone with a highly motivated, proactive, and driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where calmness and resilience when under pressure, and the ability to proactively Additionally you’ll have strong communicationtechnical and non - technical audiences and will have experience in research and design thinking methods skills; effective in communicating ideas, issues, and implications to senior, We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We also offer a wide-ranging benefits package, which includes: Benefits you can adapt to your lifestyle, such as discounted shopping With 320 years under our belt, were used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, youll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
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