Overview
Endless pre-loved items. A talented team. One clear purpose. The internal title for this role is Assistant Shop Manager. Reports to: Shop manager. Department: Trading. Contract: Permanent. Working hours: Part time 22.5 hours per week. Location: Alnwick, Narrowgate Shop. Closing date: 26th April 2026 23:55. Interview date: W/c 27th April 2026.
Responsibilities
* Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
* Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Leading by example and providing excellent customer and supporter service.
* Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
* Creating relationships with your local community and Cancer Research UK colleagues.
* Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
* Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
* Deputising for the shop manager in their absence.
* There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What we are looking for
* A working knowledge of what makes great customer service.
* Experience of working in a lively and vibrant environment.
* Adaptability in changing situations, including being able to work effectively independently.
* Commercial awareness.
* The ability to create relationships and communicate well.
* Flexibility to cover rota-based needs; we value work-life balance.
What you will gain
We offer a generous salary and benefits package, opportunities for career and personal development, and tools, policies and processes to enable you to do your job well. Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel and technology, gym membership, and more. Retail teams have access to confidential wellbeing support from the Retail Trust.
How to apply
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, complete the work history section of the online application form for us to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check. For more information please contact recruitment@cancer.org.uk. For updates follow us on: LinkedIn, Facebook, Instagram, X and YouTube. We encourage applications from all backgrounds, especially those from ethnic minority backgrounds who are under-represented. If you need adjustments during the process, please contact recruitment@cancer.org.uk or 020 3469 8400. Note: applicants must be 18 or older.
#J-18808-Ljbffr