A growing healthcare technology company in Greater London is seeking a Learning & Development Manager for Customer Service to create training programs that enhance support team capabilities and boost customer satisfaction. This role involves building a Customer Service training framework, delivering onboarding, and conducting ongoing training based on metrics and feedback. The ideal candidate will have proven experience in customer service training and the ability to leverage data to drive improvements. Join us in redefining healthcare delivery and making it more accessible and impactful.
#J-18808-Ljbffr