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Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper you willassist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
A little bit about what you will be doing:
* Provide a friendly and efficient service through effective recruitment, induction, training and development policies as measured by low turnover, high guest satisfaction
* Ensure everything is in line with Standard Operating Procedures
* Assist with all staff training, to ensure all staff deliver a superior cleaning service in rooms and all public areas to standards lay down by Executive Housekeeper
* To check rooms and public areas daily, complete any cleaning duties as necessary
* Coordinate all staff training, keep records up to date and make sure staff attend all relevant training courses
* All equipment used by associates is checked and cleaned regularly
Job Description
Job Title:Deputy Head Housekeeper
Location:St Andrews, Fife
Contract:Permanent, Full-time
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper you willassist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
A little bit about what you will be doing:
* Provide a friendly and efficient service through effective recruitment, induction, training and development policies as measured by low turnover, high guest satisfaction
* Ensure everything is in line with Standard Operating Procedures
* Assist with all staff training, to ensure all staff deliver a superior cleaning service in rooms and all public areas to standards lay down by Executive Housekeeper
* To check rooms and public areas daily, complete any cleaning duties as necessary
* Coordinate all staff training, keep records up to date and make sure staff attend all relevant training courses
* All equipment used by associates is checked and cleaned regularly
Qualifications
* Service focused personality is essential and previous leadership experience required
* Proven ability to build and maintain good relationships with all stakeholders
* Ability to lead by example, believe in a strong team culture and set the scene for high performance
Additional Information
* Competitive Salary
* Pension scheme
* Staff shuttle service to/from St Andrews
* Complimentary staff canteen
* 50% off dining in our Food and Beverage outlets
* Employee rates for Spa treatments andgreen fees
* Complimentary access to gym and pool services
* Growth opportunities
* On-the-job training
* Regular social events
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