Job Introduction
We’re experience makers .
And food fanatics.
And we’re hiring Room Managers
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more
. Be part of something greater.
We currently have an opportunity for Room Managers to join our amazing team at Blackburn Rovers Football Club
With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.
We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression
Role Responsibility
* To attend pre-match managers briefings, partaking in training required by legislation and the company.
* To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff
* To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
* Working in adherence with Food Allergens information and service procedures.
* Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
* Welcoming guests, taking orders and serving beverages to guests
* Care about customer satisfaction and deliver the optimal client service experience
* Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
* Deal with customer and staff complaints effectively and efficiently.
* Actively upselling products and maximising revenue capture.
The Ideal Candidate
* Excellent verbal communication skills
* Being friendly yet professional
* Good attention to detail and punctuality
* Experience within a hospitality, catering or bar setting
* Experience in managing a team
* Experience in cash handling and stock control
* Applicants must be 18 and over
Package Description
£17 per hour
Casual hours
Matchday and Non Matchdays hours
Opportunity to work at other Sodexo Live! sites