RTA Claims Technical Lead – Qualified Solicitor
Location: Leeds
Contract Type: Permanent
Responsibilities
To provide technical legal supervision and support to a team of claimant personal injury claims handlers delivering legal services to DLG Legal Services clients, ensuring the provision of accurate, high-quality, and compliant advice, and supporting the professional development of the team through technical coaching and the dissemination of specialist knowledge.
* Work collaboratively and flexibly with other Technical Leads to provide technical support and supervision across your function to ensure the provision of a high-quality and compliant service.
* Act as a subject matter expert on relevant areas of law, applying legal knowledge and experience to help fellow team members deal with novel and/or complex situations.
* Input into the management and development of fellow team members' performance regarding the quality and compliance of their work and on their technical knowledge and development.
* Guide and support junior members of the team and review and sign off on legal documents.
* Contribute to the proactive management of risk across the function, with a particular focus on those risks associated with standards of legal practice and regulatory compliance.
* Lead on the issuing of files and completing audits for the wider team.
* Work in a hybrid model, with at least 50% of time in the office, depending on role and team.
Qualifications
* Qualified Solicitor with extensive knowledge of accurate drafting of court documents, applications, and briefs to counsel.
* Understanding and knowledge within RTA and PI/EL/PL case handling.
* Knowledge of JC Guidelines for assessing general damages in personal injury cases, and ability to research resources such as Lawtel.
* Extensive, SME-level prior experience as a personal injury and/or EL/PL claims handler, technical lead, or team leader, either within an insurance company or law firm environment, including litigation.
* Understanding of the OIC and MOJ portals.
* Knowledge of Pre-Action Protocols, CPR, Practice Directions, and relevant statute and case law.
Benefits
* Annual company bonus.
* Discounts on insurance products.
* Flexible benefits package, including optional health and dental insurance.
* Employee discounts and cashback.
* Additional benefits tailored to work-life balance.
Direct Line Insurance Group is an equal opportunity employer. We are committed to making our business an inclusive place to work.
If you require adjustments to our recruitment process, please speak to the recruitment team. We will support you.
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