Hours: 7am-11pm
Full time: 7 days per week, 32 hours per week
Role Overview
Duty Manager – Machynlleth SPAR (18+). Reporting to the Store Manager, the Duty Manager helps drive growth within the store, supports the Store Manager in leading and motivating a team, and ensures excellent customer service while contributing to store sales and profitability.
Key Responsibilities
* Support the Store Manager to ensure a safe, legal and high‑performing store during duty shifts.
* Assist in delivering all store operations, objectives and KPI’s.
* Manage, coach and support colleagues, fostering a motivated and empowered team.
* Carry out performance management and absence management as appropriate.
* Address occasional opening/closing duties, colleague safety, and stock/cash security during shifts.
* Perform cash reconciliations, voids and refunds for till colleagues.
* Act as a role model and lead the team to provide an exceptional customer experience.
* Promote the store by identifying and acting on opportunities to engage with the local Machynlleth community.
* Adhere to all company policies, procedures and processes.
Duty Manager Skills Required
* Previous management or supervisory experience within a food retail or similar fast‑paced operation.
* Committed to achieving and sustaining exceptional customer service standards.
* Able to plan, organise and prioritise effectively.
* Strong communication and influence at all levels.
* Decisive action‑making ability.
* Promote collaborative working.
* Enthusiastic and flexible with a positive attitude.
* Committed to developing own skills and applying learning to improve performance.
Benefits
* Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
* Cycle to work scheme.
* Develop your skills and capability in a supportive, multi‑diverse culture.
* Outstanding training & development opportunities.
* Gain hands‑on experience in a high‑volume, fast‑paced environment.
* Enhanced maternity & paternity pay packages.
* Flexible working hours opportunity.
* Excellent additional benefits package including:
o Early access to pay via EarlyPay.
o 24/7 access to payslips via HR/Payroll portal.
o 12.5% staff discount on fresh items & 10% staff discount on ambient products.
o Wellbeing support – access to emotional support, counselling, legal and financial advice.
o Company pension scheme.
o Company life insurance worth 1 × annual salary and 6 × annual salary with pension scheme.
o NEST pension scheme.
o Extra holiday – purchase scheme.
o Long‑service awards.
Other Information
Department: Retail – SPAR Store Management (inc. Foodservice)
Contract type: Permanent
Salary: £13.25 p/h plus opportunity to earn a bonus and excellent benefits
Inclusive environment: As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all and offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Application Deadline
10th May 2026
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