Returns & Inventory Control Specialist
Telford HQ (with regular travel to stores) | Full-time | Immediate start
About Us
One Stop Grow Shop & Growell are leading names in the UK hydroponics sector, with a combined network of retail stores and strong online presence. We're now seeking a highly organised, detail-driven professional to take ownership of our returns and stock control processes.
The Opportunity
This is a hands-on role with a clear mission: bring structure, accuracy and accountability to how stock and returns are managed across our business. You'll be responsible for creating a reliable returns pipeline from stores to HQ, ensuring supplier credits are captured, and cycle counts are carried out effectively.
What You'll Do
* Collect, consolidate and process all returns from 8 retail stores and our warehouse.
* Raise debit notes and manage claims with suppliers to ensure credits are secured.
* Implement and run weekly cycle counts across stores to keep stock accurate.
* Work closely with store managers and HQ to enforce clear returns and stock control procedures.
* Investigate and resolve stock discrepancies, reporting back to management.
* Build efficient processes so returns and stock are always under control.
What We're Looking For
* Proven experience in inventory control, stock management or returns processing.
* Excellent organisation and attention to detail.
* Confidence working with suppliers and internal teams.
* Ability to work independently and take full ownership of processes.
* Experience with ERP/WMS systems (Cin7, Brightpearl, or similar) is a plus.
Why Join Us?
* Autonomy to design and implement stock and returns systems the right way.
* Visible impact across the business by driving accuracy and accountability.
* Be part of a wider growth and restructuring project, with scope to grow into a permanent inventory/stock control role.
Salary: Competitive, based on experience
Job Types: Full-time, Permanent
Pay: £30,000.00-£45,000.00 per year
Ability to commute/relocate:
* Telford TF1 6AH: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person