Receptionist - Casual
Radisson Hotel Group is one of the world's largest hotel groups with more than 1,160 hotels in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our Receptionist
* Special rates for our team members, friends and families while travelling and staying in our hotels
* We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
* Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
* Contributory pension scheme and Life Assurance
* Complimentary meal on duty
* Uniform
* Access to the Employee Assistance Programme through UNUM
* Fantastic opportunities to progress
* 28 days holiday for full time team members
* Free use of our leisure, pool and gym facilities at off‑peak times (where applicable)
The Receptionist Role
* Our Receptionists love the hustle and bustle of life! It’s not just about check‑in and check‑out. It’s about everything in‑between
* You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
* You will exude patience, empathy and have the personality to host the show
* As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualities We Are Looking For
* Flexibility and a positive, Yes I Can! attitude
* An eye for detail
* Is a creative problem‑solver
* Passionate about creating extraordinary service
* Ability to work as part of a team to ensure guest satisfaction
* Strong verbal communication skills
* Experience in a similar position is beneficial but not essential
Skills
Fast‑Paced Experience
Senior Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Marketing and Other
Industry: Hospitality
Location
London, England, United Kingdom
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