Overview
Multi Site Technician at City Building Engineering Services (CBES).
Job Purpose: This is a key position, carrying out planned and reactive maintenance across a number of site locations within a specified region. To carry out planned and reactive maintenance and repairs to a range of electrical, mechanical and building assets in ASDA stores in an efficient and cost-effective manner, whilst complying with the specified Company Health and Safety procedures.
Responsibilities
* Represent the company in a professional manner at all times and develop a good working relationship with City and ASDA colleagues.
* Complete all necessary PPMs and ensure all PPM remedial tasks are accurately logged and actioned, ensuring legal compliance.
* Supervise the Maintenance Assistant (MA), provide regular coaching and support to perform their role in line with company processes.
* Respond promptly to service call requests from the Helpdesk, assess requirements, and carry out repairs as required.
* Prioritise maintenance and repair work to achieve agreed timescales and contract SLAs.
* Communicate with ASDA Store Management and RES regarding repair and maintenance issues affecting store operations.
* Carry out surveys and complete reports as required; carry out alterations and installations within technical competence and current specifications.
* Complete general repairs and maintenance to ASDA store sites as designated by the RES (e.g., repairs to building fabric and surfaces).
* Assist other MSTs in other Stores/Regions when requested by the RES.
* Recruit and select suitably qualified and experienced MA to ensure continuous service delivery in stores, following company processes and policies.
* Maintain accurate administration, including recording of jobs live and effective use of time in City applications.
* Attend training courses as necessary and ensure personal job skills keep pace with technical developments (overnight stays may be required).
* Comply with the company Health and Safety Policy at all times and ensure current compliance documentation for allocated tasks is completed to required standards.
* Ensure team attends and completes all mandatory training, including induction and eLearning modules within timescales.
* Provide on-the-job coaching and support to the team to perform to required standards; deliver technical coaching solutions to standards required and support trainees’ learning.
* Complete induction and training administration, including probationary reviews to ensure team competence and awareness of performance.
* Participate in an Out of Hours standby rota (minimum 1 week in 4) and undertake general repairs to plumbing systems and drainage during standby; perform basic repairs as needed.
* Carry out first looks for equipment such as Fire and Security, HVAC, electrical and general issues; comply with reasonable requests from the RES or City Management Team.
Financial Responsibility: N/A
People Responsibility
* Interview/recruit/oversee/manage the Maintenance Assistant/Mobile Maintenance Assistant and Multi Site Maintenance Assistant for stores covered.
* Update Cascade, managing holidays and absence.
Knowledge, Skills and Abilities
Desirable
* GCSE standard
Qualifications
* Essential: C&G 2382 (18th edition)
* Level 3 core Electrical qualification (examples include C&G2330, C&G2365 with relevant experience)
Desirable Qualifications
* Familiarity with completion of electrical certification
* City & Guilds 2391 Testing and Inspection
* Time served in electrical discipline or relevant industry experience
Knowledge
* Essential: 3 phase electrics and its applications
Demonstrated Behaviours
* Ability to manage and support team members
* Good communication skills (written and verbal)
* Helpful/friendly manner
* Customer focused
* Self-motivated
Specialist Requirements
* Ability to maintain/repair electrical and mechanical equipment to recognised standards (e.g., fans, pumps, compressors)
* General plumbing and building experience
* Ability to work with minimum supervision
* Ability to work at heights
* Current driving licence
* Ability to complete the standard required for maintenance and repair of electrical/electronic equipment and appliances
* Willingness to work flexible hours
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
* Industries: Construction
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