Job Description
Company Description:
UBeauty is a premium beauty clinic dedicated to providing advanced aesthetic treatments and exceptional customer experiences. With a commitment to professionalism, innovation, and results, UBeauty integrates cutting-edge technology with personalized skincare solutions to help clients look and feel their best. Currently operating one flagship clinic, we are preparing to expand into a network of locations and are building the digital systems that will support this exciting growth.
Job Description:
We are looking for a hands-on and forward-thinking IT Planner to help design and build the digital foundation for our future chain of beauty clinics. We are preparing for expansion and require a dedicated professional to plan, implement, and manage IT systems that will scale with our growth — including client booking, inventory management, operational reporting, and supplier integrations.
This is a strategic and executional role for someone who enjoys building systems from the ground up while supporting day-to-day IT needs.
Key Responsibilities:
IT Planning & Infrastructure Setup
* Develop a roadmap for scalable IT systems to support future multi-location operations.
* Identify, recommend, and implement technology solutions suitable for appointment booking, clinic operations, inventory tracking, and supplier coordination.
* Set up and maintain core IT infrastructure (hardware, software, and network) to meet current and future business needs.
Business Requirements & System Implementation
* Collaborate with the founders and management to understand operational workflows and define system requirements.
* Evaluate off-the-shelf platforms or plan custom system development to support business goals.
* Oversee system testing, deployment, and ongoing optimization.
User Training & Support
* Prepare documentation and user guides to ensure smooth system adoption.
* Train internal staff on new tools and provide ongoing support and troubleshooting.
Website & Digital Presence Management
* Maintain and update the company website to ensure accuracy, functionality, and ease of use.
* Monitor website traffic, ensure uptime, and coordinate improvements as needed.
* Perform other IT-related duties as assigned to support the company’s growth and operations
Qualifications & Skills Requirements:
* Minimum 5 years of professional experience in IT system development, software engineering, or a related technical field.
* Bachelor’s degree or above in Software Engineering, Computer Science, or a closely related discipline.
* Ability to communicate in Mandarin or experience in designing and managing bilingual (English-Mandarin) IT platforms is highly desirable to support our multilingual system development.
* Solid understanding of software development, IT systems, databases, and networks, with the ability to design efficient and scalable solutions.
* Proven experience in building and launching internal platforms, including custom development and integration with third-party tools.
* Skilled in system performance optimization, database design, and creating practical, business-driven IT solutions from the ground up.
* Experience planning or implementing IT infrastructure for multi-location businesses, with attention to data centralization, system consistency, and remote access.
* Understanding of how to build scalable, secure platforms that support future growth — including centralized dashboards, booking systems, customer management, inventory control, and supplier integration across multiple branches.
* Strong problem-solving and project execution skills, with the ability to work independently in a small team and take initiative.
* Experience with internal business systems and procurement platforms is a plus.