Location: Carlisle, CA1 2TLSalary: £12.50 per hourContract:25 hours per weekJob SummaryThe primary purpose of this role is to deliver a high-quality cleaning service, ensuring a clean, hygienic, and safe environment in line with Sodexo and client standards. The postholder will also support basic security duties to help maintain site safety, access control, and incident response, while providing excellent customer service and complying with all health, safety, and company policies.Key ResponsibilitiesCleaning (Primary Focus)Deliver scheduled and ad-hoc cleaning services to a consistently high standardClean floors, washrooms, sanitary areas, surfaces, furniture, and fittingsReplenish consumables such as soap, paper towels, and toilet rollsEmpty and dispose of waste in line with waste management proceduresUse approved cleaning chemicals, equipment, and machinery safely and correctlyFollow colour-coding, COSHH, hygiene, and infection control proceduresStore, maintain, and report faults with cleaning equipmentIdentify and report hazards, maintenance issues, and defectsWear PPE and use warning signage to ensure safetyParticipate in required cleaning and health & safety trainingSecurity (Secondary Focus)Maintain a visible security presence within assigned areasSupport access control for staff, contractors, and visitors as requiredMonitor CCTV, alarms, and building systems when necessaryRespond to incidents, emergencies, and evacuations in line with proceduresComplete incident and daily activity reports accuratelyCustomer Care & ComplianceCommunicate politely and professionally with colleagues, clients, and visitorsMaintain a professional appearance and follow uniform standardsWork collaboratively with Sodexo management and site teamsComply with Sodexo, client, and statutory policies and proceduresUphold health, safety, and environmental standards at all timesKey AccountabilitiesHigh standards of cleanliness with no justified client complaintsSuccessful cleaning quality audits and inspectionsSafe and hygienic working environment with no H&S breachesConsistent compliance with Sodexo and client cleaning standardsProfessional support of site security and safety requirementsPerson SpecificationEssentialPrevious experience as a Cleaning OperativeGood knowledge of cleaning products, techniques, and equipmentUnderstanding of COSHH and safe chemical useAbility to work independently and manage workload effectivelyDesirableExperience using powered cleaning machineryAwareness of basic site security proceduresFirst Aid or safety trainingSkills & AttributesStrong attention to detail and pride in high standardsReliable, flexible, and safety-consciousGood communication and customer service skillsAbility to work as part of a teamProfessional, respectful, and approachable mannerWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belongin a company and team that values you for you. Actwith purpose and have an impact through your everyday actions.Thrivein your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesReady to be part of something greater?Join a team that values you for being you.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications