Role Overview
Hotel Du Vin, located in Exeter, seeks a Deputy General Manager who will lead by example, develop staff, and deliver the expectation of celebrity service.
Salary & Benefits
Competitive Salary plus Generous Company Benefits, Training & Development.
Responsibilities
* Organise and motivate the team to uphold brand standards.
* Drive brand strategy across all business elements and distinguish HDV from the competition.
* Maximise revenue by analysing the market and managing detail through department managers.
* Lead from the front, setting a strong example for staff.
* Apply experience in managing large teams to support operational excellence.
* Apply knowledge of food and drink in a similarly sized property.
Qualifications
* 12 months or less experience running your own hotel (or equivalent).
* Previous experience managing large teams.
* Sound knowledge of food & drink in a similar sized property (preferred but not mandatory).
* Strong leadership skills with a focus on revenue maximisation.
Benefits & Perks (after Probation)
* Highly discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes supporting career development.
* High Street discounts on a range of shops, experiences, holidays and more.
* Cycle to Work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
* Referral schemes that pay up to £1,500 to bring in new staff.
* Modern uniform that is professional and contemporary.
* Wellness and National Campaign Days calendar promoting health and wellbeing.
* Instant pay access via Wagestream, allowing real‑time wage tracking and savings.
* Complimentary stays on 1st, 3rd and 5th anniversaries (Dinner, Bed & Breakfast).
* Support for The Brain Charity, helping people with neurological conditions.
* Employee Assistance Programme – free, confidential advice available 24/7.
Probationary Period Bonuses
* Private Medical Healthcare.
* Bonus plan based on clear and transparent KPIs.
* Critical Illness cover.
* Life Assurance.
Sustainability Goals
* 100% of electricity generated from renewable energy, mainly wind farms.
* Recycle at least 70% of hotel waste, supported by a Sustainability Council.
* Use of chemical‑free cleaning systems in bedrooms and public areas, and enzyme‑based eco‑friendly kitchen systems.
* Volunteer to support sustainable charities 2 days per year on full pay.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
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