Aufgaben
Position Summary:
TÜV SÜD America is seeking a Sales Hunter Account Executive to support the Plymouth, MI EMC lab’s Automotive, Transportation and other market operations. This position will require a strong partnership with the existing dynamic sales team as well as the lab technical experts and operations team. The position also requires coordinating with regional and national management. The successful candidate will maintain a strong working knowledge of regulatory compliance regulations and International (ISO/EN/FCC/ICES/SAE/MIL-STD/RTCA/IEC) and Customer/OEM specific specifications, OEM product standards.
Sales markets could include: automotive, medium-heavy trucks, off-road, powersports, construction/agriculture/mining, marine, aero/defense, medical devices, commercial/industrial products.
Responsibilities:
Strong focus on developing new customers and markets not current served by the Plymouth or TUV SUD sales and operations team.
Develop strategic plans for further business growth for the assigned region, and execute those plans with successful growth outcomes in order to meet sales targets within the following areas:
Revenue / Sales Growth / Profit Growth / Increased Market Share
Expand existing customers’ book of business
Proactively find, develop, and win new business with existing and new customers in the business sectors defined by regional and national management
React to customer requirements to offer tailored solutions covering a whole portfolio of compliance services.
Build relationships with clients by serving as the technical liaison from pre-sales booking with the goal of being the customer’s trusted advisor
Perform customer discovery discussions to understand and document business needs and regulatory requirements necessary for the formulation of optimal solutions
Draft internal test plans based on domestic and international product standards in order to develop quote responses to customers
Develop, tailor, and deliver technical presentations as needed
Remain informed of changes to and developments of International/OEM test standards, test methods, and policies for existing and evolving technologies. Follow industry technology trends through self-study and formal training and share that knowledge with clients
Participate in Automotive and standard organizations and industry groups relating to product compliance
Share technical, industry and customer insights & developments with the operations team
Own and manage quotation generation from any allocated accounts
Handle incoming telephone, email and website enquiries effectively and efficiently
Be able to identify and provide solution-based packages from TÜV SÜD’s service portfolio.
Fast and effective generation of quotations and proposals using the CRM tool.
Ownership of follow-up activities to convert quotations to orders, to be recorded on CRM tool.
Compiling and validating prospect lists and maintaining CRM records.
Conduct site visits to meet with engineers that are developing products and have a need for evaluations & testing.
Perform customer discovery discussions to understand and document business needs and regulatory requirements necessary for the formulation of optimal solutions
Add value to the customer by listening to their requirements whilst having the ability to understand their compliance needs.
Entry of key information into the business project management tool once quotations become projects.
The position will include, but is not limited to, the following service areas:
Automotive EMC Testing (Full Vehicles and ESAs)
RF/Wireless Testing and Global Certifications
Electrical Safety Testing
Military EMC Testing
RTCA EMC Testing
International Compliance and Global Market Access
Complementary areas may include:
EV Battery testing
Component environmental testing
Qualifikationen
Education and Experience:
Bachelor of Science degree in Electrical Engineering, or equivalent experience
At least five (5) years of work experience in or around an EMC or Electrical Test Lab
At least (5) years of in-depth experience in a business development/”hunter” sales/account management role delivering EMC and/or RF/wireless services in a TIC environment. Demonstrated results in new business / new customer development are required.
Experience in a service environment and/or project management
Knowledge, Skills, and Abilities:
Strong working knowledge of Automotive EMC test requirements; experience with transplant OEM specs a strong plus. Exposure to a variety of industries such as Automotive Components, IT, consumer goods, machinery, lighting, laboratory and/or equipment is highly beneficial.
Laboratory-based product testing knowledge within the Test, Inspection and Certification (TIC) industry or industry experience of product qualification using laboratory-based product testing (e.g. ISO 11452-2, ISO 10605, IEC 60601-1-2, FCC/EU RED Wireless Standards, etc.)
A good understanding of practical financial issues and business fundamentals. Understanding of the key profit drivers and how areas/functions contribute to the profitability of the business.
Good communication skills, customer focus, work well in both an individual and a team environment, take direction positively, and contribute to the group
Proven organizational skills, strong communication, customer-driven
Proficiency in Microsoft Word, PowerPoint, Excel, etc
Basic knowledge of working with Customer Relationship Management software