Job Title: Berth Coordinator
Location: Port of Tilbury
Hours: Shift Pattern (Early/Late/Nights)
Compensation: £38,203 per annum + Shift Allowance £11,667
Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.
About The Role
About the role
Based at the London Container Terminal, this role plays a critical part in ensuring the safe, efficient, and seamless flow of operations across all areas of the site. Working within the Control function, you will use terminal radio and computer systems to coordinate activities in real time, supporting both vessel and landside operations.
This is a fast-paced, detail-focused role where strong situational awareness, clear communication, and the ability to adapt quickly are essential to keeping operations running smoothly.
Key Responsibilities
* To ensure smooth container flow in all operational areas.
* Responsible for the activation of ‘Auto Plan’ the IPOS automated planning tool
* Take responsibility for supporting the vessel loading and unloading sequences as per the Auto Plan
* Ensure that the work program is managed while vessel is working in conjunction with the OMS and Berth Coordinators
* Manage late and held cargo for export by re-planning and rescheduling where necessary
* Ensure the safe stowage of General, Hazardous and Temperature controlled and out of gauge containers.
* Ensure all pile weights restrictions are adhered to.
* Ensure all vessel stability requirements are adhered to.
* Ensure all relevant paperwork and EDI file are sent / copied to all parties as required
* Bring attention to areas of poor performance.
* Identification of lost time and productivity.
* Ensure carriers are manned up at the correct times and report any that are not to the shift manager.
* Allocate work to carriers using the terminal operating system.
* Monitor and react to ship operations and process import and export containers.
* Monitor landside operations and control queues, both VBS and Non VBS and react to the changing situations.
* Monitor all VBS barriers
* Deal with VBS enquiries (VBS Phone)
* Monitor all equipment allocated
* Maintain the terminal operating system to move and update stows and recording of information received in control from equipment operators.
* Operate the Yard Management System, working in close liaison with the Terminal Planners and the Terminal's lifting equipment drivers.
* Monitor the reefers to be unplugged through the Terminal Operating System prior to delivery to Vehicles and/or vessel also imports from vessels.
* Housekeeping of the yard during quiet periods in order to maintain an effective stack.
* Receive and process information in Control as directed by the OMS.
* Liaise with and plan rail movements.
* Radio communication.
* Undertake relief duties in other departments as may be required.
* Answer the OMS phone should they not be able to answer it.
In addition to the duties listed above, carry out other ad-hoc duties assigned by the line manager from time to time.
What we’re looking for
We’re looking for someone who thrives in a busy operational environment and can confidently manage multiple priorities in real time. You’ll bring a proactive and organised approach, with the ability to make informed decisions and communicate clearly across teams to keep operations moving safely and efficiently.
You’ll be comfortable working with systems and data, maintaining accuracy under pressure, and quickly responding to changing operational demands. A strong team player, you’ll also be capable of working independently when required, taking ownership of your responsibilities and supporting wider team objectives.
Experience within a logistics, terminal, or warehousing environment would be advantageous, particularly with exposure to operational or control systems. Strong IT skills, attention to detail, and confidence in radio communication are key, along with a flexible approach to shift work, including unsociable hours.
Above all, you’ll have a safety-first mindset, a keen eye for detail, and a commitment to delivering efficient, high-quality operations every shift.
Qualifications & Skills
* GCSE (A-C passes) or equivalent including English.
* Good communication skills including radio communications.
* IT systems skills including operations or warehousing systems.
* Ability to work autonomously and as an effective member of a team.
* Ability to react to the changing operational situations and allocate equipment to maximise productivity.
* Attention to detail
* Proven commitment and reliable work history.
* Experience of working shifts and unsociable hours.
* Full UK right to work
* Driving Licence, valid in the UK
What Forth Ports can offer you:
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy
* A competitive salary
* Generous annual leave entitlement
* Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
* Health promotion events and employee wellbeing initiatives to support your physical and mental wellbeing
* Employee Assistance Programme (EAP) providing free, confidential 24/7 telephone support for you and your family
* On-site Occupational Health Team with access to professional support and referrals to services such as counselling, physiotherapy and free flu jabs
* An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees
* GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
* Cycle to Work scheme to support affordable, sustainable commuting
* On-site free parking available for all employees
* Attractive family-friendly policies, including enhanced maternity cover
* Employee discount platform providing savings on UK-wide restaurants, retail, car rentals, days out, and holidays
We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
How to Apply
Please submit your CV and a cover letter when submitting your application via the ‘Apply Now’ link.
Required Criteria
* GCSE (A-C passes)or equivalent including English
* Good communication skills including radio communications
* IT systems skills including operations or warehousing systems
* Full UK right to work
* Driving Licence valid in the UK
Skills Needed
About The Company
Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies.
The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.
Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.
Company Culture
Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London.
A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day.
The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.
Company Benefits
We are committed to creating a positive working culture for all employees, as well as a good work-life balance.
Here are just some of the benefits of working for Forth Ports.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee discounts, Gym membership or wellness programs, Cycle to work, Competitive salary, Employee Assistance Scheme
Salary
£38,203.00 per year