Job overview
Do you want to make a difference within Lancashire Teaching Hospitals NHS Foundation Trust?
We are seeking an enthusiastic and highly motivated Admin Assistant/Typist to join us on a permanent basis.
You will provide a typing service to the clinical services, as well as demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity
Main duties of the job
You will be a team member providing secretarial and administrative support to the support secretaries and Team leader in the Breast Care service.
You will provide a professional and courteous manner at all times. Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to. Ensure information is accurate and meets Trust Standards regarding delivering information.
You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
This is an ideal opportunity to work within a friendly, dynamic team whilst also covering a variety of interesting and varied work for anyone wanting to be part of a fabulous team.
Any queries, or for a visit around the department please contact our Service Manager
Working for our organisation
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
The duties and responsibilities listed in the job description should be undertaken in accordance with the levels of competence as defined in the KSF outline for this post. In addition all staff are expected to act in accordance with the values and behaviours of the Trust
1. Type all clinical correspondence according to clinical priority in line with agreed standards of speed and accuracy and within the locally and nationally agreed timeframes.
2. Promptly file correspondence and investigation results
3. Ensure that all correspondence is checked and digitally signed by the appropriate consultant
4. To prioritise own workload appropriately, referring any service concerns to the Team Leader in a timely manner
5. Maintain good relationships with members of staff, ensuring a high degree of confidentiality and integrity at all times.
Person specification
Qualifications & Education
Essential criteria
6. •Good general education.
7. •ECDL or equivalent experience
Desirable criteria
8. •RSA 3 Typing Qualification
9. • RSA 2 or equivalent
10. •Typing speed of 60 wpm
Knowledge & Experience
Essential criteria
11. •Efficient use of Microsoft, Word, Excel, PowerPoint, email and intranet
12. •Recent audio typing experience
13. •Experienced and competent minuet taking
14. •Basic knowledge of medical terminology.
Desirable criteria
15. •Previous admin experience in NHS environment
16. •Use of Trust IT packages ie Quadramed, Alma, Evolve
17. •Advanced knowledge of medical terminology