Job Title: Candidate Onboarding Team Leader
Location:?Hybrid - Office based and remote
Job Type:?Permanent, Full time
Salary: £30,000 to £32,000
We're looking for a confident and organised Team Leader to lead our Candidate Onboarding Team.
Opus People Solutions is a people focused recruitment provider. We connect public services with skilled workers, making sure the right people are in the right roles at the right time.
You'll be responsible for delivering a professional onboarding process for every candidate while managing performance, reporting, and continuous improvement across the team.
What you'll be doing:
* Leading and supporting the onboarding team to meet quality and compliance standards
* Managing workflow, team performance, and onboarding processes including right-to-work, DBS, references, and safeguarding
* Overseeing second-stage reviews and final sign-off of candidate files
* Maintaining audit-ready records and conducting sample checks to ensure compliance
* Running reports to monitor KPIs, SLAs, and audit readiness
* Handling escalations and complex queries from candidates, clients, suppliers, and internal teams
* Collaborating with recruiters and suppliers to resolve issues and keep onboarding on track
* Identifying process improvements and training needs, and sharing insights with your delivery manager
* Supporting operational delivery during peak periods when needed
What we're looking for:
* Proven experience leading onboarding or compliance teams in recruitment
* Strong knowledge of recruitment checks and legal requirements
* Ability to coach, motivate, and manage team performance effectively
* Confident communication skills and experience handling escalations
* Strong organisation and prioritisation skills
* Comfortable working with clients, suppliers, and internal teams in a fast-paced environment
* Confident using systems to track progress, compliance, and performance
Why join us:
* Friendly supportive team with a people first approach
* A role where you can make a difference to candidates and services
* Opportunities to learn, grow and take on more responsibility over time
If this sounds like you, please get in touch - we'd love to hear from you!
Applications close on 17th August and first stage interviews will be held w/c 18th August.
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