Credit Hire Recoveries Handler
Monday - Friday 9am - 5pm
Salary - up to £30k DOE plus bonus
Chorley
MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Credit Hire Recoveries team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026.
As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.
Recoveries Handler Duties:
Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.Recoveries Handler Benefits:
Monday-Friday
Salary up to £30k
Bonus structure
Flexible working
31 days holiday
Free parking
3x Life Assurance
6% Pension
Fully paid training
Excellent progression opportunitiesInterested in knowing more?
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