Refrigeration Service Manager/ Service Manager - Refrigeration Contracts Looking to build on your current experience as a Refrigeration Service Manager ? Spider is advertising on behalf of a well-established and expanding refrigeration company for this key leadership role, with career development opportunities. Ideal for someone with strong technical knowledge and proven people-management skills as you will be managing and developing the service department, to build on relationships and the delivery of high-quality refrigeration services to customers. This is a hybrid, full time, permanent position working across East Anglia. Fantastic company benefits include: Competitive Salary: £60,000 £70,000 per annum depending on experience, including a generous annual bonus based on performance. Holidays: 23 days plus bank holidays, increasing with service Pension scheme Other: Company vehicle, flexible and hybrid working, excellent career development opportunities within the business. About the role: As a Refrigeration Service Manager, you will manage and develop a team of refrigeration engineers and support staff, ensuring high standards of service delivery, compliance, and customer satisfaction. Key duties and responsibilities include: Lead, manage, and mentor a team of refrigeration engineers and support staff, overseeing daily operations, scheduling, resource planning, and workloads. Ensure compliance with health & safety, F-Gas regulations, and company procedures while maintaining high standards of customer service and resolving escalated issues. Monitor departmental performance, including KPIs, budgets, and service quality, driving business growth and continuous improvement. Support recruitment, training, and development of the service team, building a skilled and high-performing workforce. Liaise with clients, suppliers, and internal teams, using Microsoft Office 365 and other systems to manage operations efficiently. About you: As a Refrigeration Service Manager, you will have strong background in a similar leadership/ management role and have the technical hands on knowledge and ability to manage and build on internal and external relationships. You will have strong leadership background, be highly organised, able to manage priorities and deadlines effectively, and take pride in delivering excellent customer service. You will hold relevant refrigeration qualifications, including F-Gas and City & Guilds NVQ Level 2 in refrigeration. You will be proactive in resolving issues and motivated by the opportunity to develop the department and grow the business. You will also need to have a full UK driving licence. Why them: This reputable company is known for delivering high-quality refrigeration and air conditioning solutions across multiple sectors. They offer a supportive, professional, and forward-thinking environment where your leadership, ideas, and technical expertise are recognised and valued, with excellent opportunities for career progression. If you have the relevant management experience and looking to develop your career further in this Refrigeration Service Manager position, then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Refrigeration Service Manager, Refrigeration Team Lead, Refrigeration Operations Manager, Service Manager HVAC, Commercial Refrigeration Manager, Air Conditioning Service Manager, F-Gas Manager, Refrigeration Department Manager, Refrigeration & AC Team Lead This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.