Company Profile Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai.
All potential candidates should read through the following details of this job with care before making an application.
We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients.
Our clients trust us to manage business-critical environments where accuracy, reliability, and professionalism matter.
Currently, were seeking an experienced Electronic Security Technical Engineer, to join our dynamic, supportive team, serving a variety of sites throughout the United Kingdom.
About the Role As an Electronic Security Technical Engineer, you will have the primary responsibility of surveying client sites, establishing direct liaisons with clients, creating detailed reports, and ensuring the successful installation, maintenance, and support of CCTV & Access Control Systems.
This diverse role involves frequent travel and offers the opportunity to work on various sites in and around London, including corporate buildings and large construction sites.
You will also be responsible for the configuration and onsite installation of cameras and Video management system deployments and programming.
Responsibilities Given the practical on-site engineering nature of the role, our Engineers will be expected to attend site as required for Installation, Commissioning, Maintenance, Client Support and training.
Provide technical support for CCTV VMS Systems, including diagnosis and resolution of hardware/software faults.
Provide technical support for Access Control Systems, including Genetec, Gallagher, Lenel, CCure.
Be responsible for preventative maintenance and fault calls for all CCTV systems.
Be responsible for preventative maintenance and Firmware upgrades for all CCTV cameras.
Actively conduct site surveys and create comprehensive reports.
Interpreting and understanding proposal documents, schematics, and drawings.
Interfacing with other systems and sub-contractors, including Access Control, Building Intelligence and Fire and Intruder alarm services and other life safety systems.
Installation and testing of structured cabling systems.
Work at heights when necessary for system installation and maintenance.
Provide regular reporting to the Head Office.
Provide technical and sales support in client meetings and new system design.
This will often include the integration of Security Systems with IT networks.
Essential Requirements Demonstrable knowledge of CCTV installation.
Demonstrable knowledge of commissioning CCTV systems.
Demonstrable knowledge of structured cabling systems.
Previously verifiable experience working in the electronic securities sector.
Understanding of the interfacing requirements between CCTV systems and a buildings Access Control, Intelligence, building management and life safety systems.
Working knowledge of current and prevalent CCTV standards.
A professional, well-presented appearance.
Excellent written and verbal communication skills.
Superior customer service skills, with a commitment to maintaining the organizations reputation.
Experience with electrical installations and maintenance.
Valid UK Drivers Licence.
Desirable Skills Familiarity with Genetec systems.
DBS check.
Job Details Job Type: Full-time, Permanent Schedule: Monday to Friday Licence/Certification: CSCS Card / ECS Licence / IPAF / PASMA (nice to have), UK Drivers Licence (required) Work Location: The Leadenhall Building, London & Client Sites as required Company Benefits 28Days annual leave plus 1 day, 2 weeks either side of your Birthday Great working environment within afriendly team Private healthcare including 24-hour GP access Mental health & wellbeing programmes Audio, optical & dental cover Up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Friendly, supportive, and professional working environment Total IT is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. xjlbheb
Interview Process: Stage 1: Telephone screening (1015 minutes) Stage 2: Teams or in-person interview with Head of Operations Stage 3: Face-to-face interview with Head of Operations and our CEO Stage 4: Offer discussion with HR Manager Final Stage: Offer letter and agreed start date welcome to Total IT Join the Total IT team and benefit from a supportive working environment that fosters skill development and provides excellent opportunities for growth.