Technical Support Engineer - UX
Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users / administrators of their platform. You will be contributing to the growth of best practices for delivery of support services.
Hybrid working
Duration - 12 months
Inside IR35
Skills & Experience
* 2+ years of related experience within technical support or software coding environment
* Experienced in providing SaaS support
* Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab
* UI development or support experience
* Experience in two (or more) of the following : CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development o Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial)
* Troubleshooting experience using browser developer tools
* Advance knowledge of the components in cloud / web applications and experience in Application Support. Mobile application support experience will be bonus.
* Scripting languages : JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle).
Good experience writing or debugging Object Oriented code (Java preferred, other rele...
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