Technical support engineer - hedge fund - london

Technical Support Engineer - Hedge Fund - London


Technical Support Engineer - Hedge Fund - London

This range is provided by Mondrian Alpha. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Mondrian Alpha

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development.

You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles.

This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons.

What you’ll be doing:

* Acting as the primary point of contact for technology issues within the London office
* Supporting desktop hardware, Windows environments, and core network services
* Collaborating with a global infrastructure team across the US and UK
* Gaining exposure to PowerShell and scripting as part of automation initiatives
* Working closely with business users to deliver high-quality, front-line support

What we’re looking for:

* 1–3 years in an IT support or junior sysadmin role, ideally within a financial or MSP setting
* Solid understanding of Microsoft technologies (Active Directory, Group Policy, Exchange)
* Basic knowledge of networking (TCP/IP, DNS, DHCP)
* Some familiarity with PowerShell or Python, or a strong desire to develop automation skills
* A proactive, self-starter mindset with strong communication and problem-solving abilities
* Bachelor's degree in Information Systems, Computer Science or related field preferred

Why this role?

* A chance to join a high-performing, globally recognised investment firm
* Exceptional visibility and responsibility within a small London technology function
* Tangible progression routes into more senior infrastructure or engineering roles
* Structured mentoring and support, including resources for PowerShell development
* Competitive compensation, excellent benefits, and a strong track record of internal mobility


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology, Finance, and Other
* Industries

Investment Management, Financial Services, and Software Development

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