Job overview
We are looking for a motivated and proactive individual to join the Urology Secretarial Team, based at Scarborough Teaching Hospital.
This post is perfect for applicants with a strong background in administration, looking to step up into a secretarial role. We are committed to providing the training and support required to make the right candidate a success and integrate into our team.
The role is fast paced, varied and involves taking a lead in providing comprehensive secretarial/PA support to our consultants and their teams.
The role of medical secretary requires excellent communication skills, engaging with our patients and assisting with their queries and concerns, liaising with the wider clinical networks and Multidisciplinary Teams.
You will also be the direct line manager for your band 3 Assistant Medical Secretaries.
Applicants need to be proficient at typing and have a working experience of digital dictation, with recent secretarial/administrative experience. Knowledge of medical vocabulary is an advantage, although not essential.
Main duties of the job
The main duties will include:
1. Typing of clinic letters
2. Maintaining patient information and clinical systems
3. Dealing with correspondence from patients and GP's
4. Ensuring referral to treatment targets are met
5. Consultant diary management
6. Consultant leave requests
7. Day to day management of band 3 secretaries
In return we can offer you:
8. A supportive & friendly working environment
9. Active encouragement to learn and develop within your role
10. Dedicated career pathways and great opportunities for continuing professional development
11. Commitment to, and support for, your wellbeing
Working for our organisation
Trust Information Pack:
Our benefits
We offer a range of benefits to support our staff including:
12. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
13. 27 days holiday rising to 33 days (depending on NHS Trust service)
14. A variety of different types of paid and unpaid leave covering emergency and planned leave
15. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
16. NHS Car Lease scheme and Cycle to Work scheme
17. An extensive range of learning and development opportunities
18. Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of provider
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
19. GCSE English Language, Grade C or above (or equivalent)
20. Word processing skills – OCR III (or equivalent e.g. RSA III )
21. Typing skills - OCR III (or equivalent e.g. RSA III)
Experience
Essential criteria
22. Minimum 2 years secretarial/administrative experience
23. Experience of using a variety of IT applications, including Microsoft Office
24. Ability to manage and prioritise conflicting deadlines and pressures
25. Ability to cope with distressing and emotional situations with patients, relatives and staff
Desirable criteria
26. Experience of staff supervision
27. NHS Experience
Skills
Essential criteria
28. Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
29. Excellent organisational skills