Job Ref: CG12042
Branch: Redworth Hall Hotel
Location: Redworth Hall Hotel, Newton Aycliffe
Salary/Benefits: Great Salary + Cairn Staff Rate + Other Benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: Shift Pattern over 7 days including weekends and evenings
Hours per week: 37.5
Posted date: 29/09/2025
Closing date: 15/10/2025
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you're proud of.
About the Role:
Unforgettable guest experiences? They come from everywhere—the sights, sounds, scents, and of course, stellar service In this role, you'll be the charming host with the most, greeting guests with a smile, dazzling them with your drink-savvy expertise, and making sure their visit is as smooth as the drinks you'll pour.
Each guest is a unique story waiting to unfold, and you'll be the author of unforgettable moments mixing up memories as delightful as the drinks you'll serve.
And, of course, you'll keep the place looking spotless, ensuring the venue shines just as bright as your service. Happy guests, rave reviews, and soaring revenues? That's your jam
About You:
You will thrive at Cairn Group because you are:
* Hospitality Hero: With a bubbly personality, you're ready to rock the hospitality world in our dynamic environment.
* Service Superstar: Your unique creativity and 'can-do' attitude makes every guest feel like royalty.
* Cool Under Pressure: Even during the rush, you stay as cool as a cucumber.
* Polished Professional: Clean, sharp, and ready to impress with your professional appearance.
* Proactive Organized: You handle routine and surprise tasks with ease, staying flexible and efficient.
* Team Player Extraordinaire: Whether flying solo or collaborating with the crew, you bring your A-game.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
* Service Charge Gratuities: Your hard work pays off. Service charge and gratuities add a well-earned boost to your pay.
* Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
* Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
* Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
* Spa Discounts: Self-care matters Treat yourself with exclusive wellness offers at our spas and leisure clubs.
* Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
* Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
* Superstar Awards: Your hard work deserves the spotlight Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
* Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
* Recommend a Friend: Bring great people into the team and earn a bonus when they join
* 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
* Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
* Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
* Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year
INDLP