Summary
Kickstart Your Career in Golf with a Golf Operations Administrator Apprenticeship! Are you approachable, reliable, and confident? Do you love the idea of working in a vibrant golf environment where no two days are the same? If so, the Golf Operations Administrator Apprentice role could be the perfect fit for you.
Wage
£15,704 a year
Training course
Business administrator (level 3)
Hours
Monday - Friday between 9am - 5pm / flexibility required due to events.
40 hours a week
Start date
Monday 10 November 2025
Duration
1 year 3 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of the golf operations team, you’ll be at the heart of the action, welcoming members and guests, helping to organise competitions and supporting the smooth day-to-day running of the club. One moment you’ll be providing excellent front-of-house service, the next you’ll be handling key admin tasks that keep everything running behind the scenes.
The Golf Operations Administrator Apprentice will be responsible for the following duties:
Finance:
* Support the Admin Assistant with daily bank reconciliation & invoicing
* Ensure membership & society bills are inputted and paid off correctly on Intelligent Golf
Membership:
* Organise and administer competitions & club matches as required by the competitions committee and ensure that they are set up in Intelligent Golf
* Action all new member enquiries and set up interviews with the general manager
* Liaise with relevant department heads to promote the social and golfing calendar to the membership
* Ensure that all forthcoming golf events are advertised on the website and Clubhouse
* Ensure new members are integrated into the club early, set up 1, 3 & 6 month calls to aid retention
* Facilitate the production of the clubs annual diary, liaising with match and fixture managers to do so
* Ensure the client platform is kept up to date and cleansed on a regular basis
* Source Corporate membership opportunities and secure at least 2 new corporate memberships annually
Visitors/Guests:
* Manage all society bookings from initial enquiry to invoicing
* To welcome visiting parties and follow up on their experience at the club
* Promote and organise club Open Days, ensuring that competitors receive an excellent golfing experience
* Proactively source new golf society and corporate golf day business, working to targets set by the general manager
* Promote the club through its social media platforms
* Engaging fellow staff and members in the material used for the website and social media platforms
* Adhere to the club's social media plan to ensure consistency
Marketing:
* Promote the club through its social media platforms
* Engaging fellow staff and members in the material used for the website and social media platforms
* Adhere to the club's social media plan to ensure consistency
General:
* Ensure that the Lee on the Solent Golf Club Limited branding is consistently maintained and promoted across all internal and external media and events
* To comply with and implement all Health and Safety procedures within the Golf Club
* Ensure that company policies and procedures are carried out as stated in the company/staff handbooks
Where you'll work
BRUNE LANE
LEE ON THE SOLENT
PO13 9PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PETA LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
Requirements
Essential qualifications
GCSE in:
* English (grade C/4)
* Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* IT skills
* Ability to use technology
* Robust knowledge of golf
* Excellent working relationship
* Flexible approach to work
* Excellent communication skills
* Strong interpersonal skills
* Knowledge of Office software
Other requirements
The successful candidate must be 18+ years to be able to work the required hours. A driving licence is preferred but not essential.