We have an exciting opportunity available for a Community and Carers Services Manager to join the newly restructured Community, Carers and Wellbeing Division.
Within this role, you will be responsible for supporting team leaders and managers with the operational management of services within our carers and community division. You will also ensure that services are effectively managed and meet or exceed contractual and organisational requirements. The role requires regular travel to services in the Greater Manchester, Cheshire, Merseyside, Yorkshire, and Cambridgeshire areas.
Salary: £34,525 per annum
Hours: 35 per week
At Making Space, we are a team driven by strong company values that guide us in our mission to positively impact the lives of those we serve. Our core values are:
1. Kind Hearts: Building empathy and connection to create a sense of belonging. We believe everyone deserves to feel valued and respected.
2. Tailor Making: Nurturing unique relationships to make every day meaningful. We provide customised support to help individuals live their best lives.
3. Dreaming Big: Harnessing imagination to foster confidence and take the first step. We believe anything is possible when we set our minds to it.
4. Having Courage: Committing bravely to innovative ways of working. We are dedicated to making a real difference and willing to take risks.
5. Being Ready: Responding proactively to challenges by working together. We believe teamwork and preparation help us overcome obstacles.
We seek individuals who align with these values and are committed to making a positive impact in our community.
Key Responsibilities:
1. Leading, managing, and motivating Service Managers and Team Leaders to deliver excellent customer service.
2. Ensuring community services meet high standards of quality, achieve capacity, and maintain appropriate staffing levels.
3. Developing and maintaining strong professional relationships with commissioners, funders, and stakeholders.
4. Monitoring service performance and ensuring compliance with relevant regulations and legislation, while maintaining financial viability.
5. Collaborating with Business Development, Fundraising, and Marketing teams to secure new business and retain existing clients.
Candidates should have prior experience leading a team in a community setting, managing budgets, reporting outcomes, and meeting targets.
Access to personal transport is essential due to travel requirements across different regions.
Additional Requirements:
* Level 5 (or equivalent) Diploma in Health & Social Care or willingness to attain within an agreed timeframe.
* Support for professional development, including on-the-job training and potential qualifications.
We value personal alignment with our core values and are committed to employee development and benefits, including:
* Wagestream access to up to 30% of wages
* Lifestyle benefits and discounts
* 25 days holiday plus bank holidays (pro-rata for part-time)
* Double pay for Christmas Day, Boxing Day, and New Year’s Day
* Holiday purchase and sale scheme
* Learning resources and professional qualifications in health and social care
* Opportunities for internal promotion
* Travel schemes and colleague engagement initiatives
* Pension scheme with a minimum of 3% employer contribution
* Paid sick leave
Application deadline: Friday 30th May
Successful applicants will undergo employment checks, including DBS and references, and receive safeguarding training. Making Space is an equal opportunities employer. Only applicants legally entitled to work in the UK will be considered.
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