Job Description
Office Based\nGreat training and team environment\nAssignment is 3 months or longer - please only apply if you can commit 3 + months\nWorking hours (phone number removed)pm Mon to Friday\nFull criminal and credit check is done before starting the role\nNo parking as city centre\nOur prestigious client is a pensions consultancy. Due to heavy workload the client now needs temporary staff to support the team. Your role will focus on providing support to pension members.
You will be responding to client emails regarding their pensions. You will respond via email to help the customer access their pension information online.\n\nYour role:\n\nDeliver excellent front line customer service to clients via email\nChecking the client's confidential information\nAssist clients to get on line to their pension accounts\nUpdating the database\nGeneral administration dutiesThe person:\n\nPrevious customer service experience in an office environment\nAble to produce professional email responses \nDesire to deliver excellent customer service\nStrong IT skills\nPatience to talk customers through technical information\nQuick to learnA full credit check and criminal records check needs to be cleared before you can take on this assignment with our client
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