Salary: £35,000 - 40,000 per year Requirements: Experience in a hands-on IT role (IT Support, Systems Administrator, Implementation Specialist or similar) Proven experience implementing or configuring business software and improving processes Good knowledge of Microsoft 365 and Windows environments Solid troubleshooting skills across hardware, software and basic networking Practical, solutions-focused mindset and comfortable working independently as the sole IT specialist Clear communicator, able to support and train non-technical users at all levels Desirable: Experience in construction or field service environments Desirable: Experience with accounting systems (e.g. Xero, Sage, QuickBooks) and integrations Desirable: Understanding of data, reporting and dashboards Responsibilities: Maintain and improve our IT infrastructure (PCs/laptops, network, Wi-Fi, printers, Microsoft 365) Review current processes across finance, procurement, project delivery and site operations, and identify opportunities for digital improvement Select, implement and configure business software (e.g. job/project management, scheduling, mobile timesheets, document management) Integrate systems where possible (e.g. project/job management with accounting) Provide day-to-day IT support to office and site teams Train staff on new systems and create simple user guides Help set up useful reports and dashboards to support better project control and decision-making Technologies: Hardware Support Microsoft 365 Mobile Network Sage Windows Office 365 More: At ProGen Services Ltd, we are a premier provider of full turnkey MEPH solutions, specializing in both building services and infrastructure projects. Our tight-knit team possesses strong trade backgrounds, enabling us to deliver projects smoothly and efficiently, establishing a high level of client retention. We are currently investing in enhancing our internal IT and business systems to improve project delivery on time and budget. Join us in our forward-thinking environment that values innovation, safety, and continuous improvement, while enjoying benefits like flexitime, an on-site gym, and hybrid remote working in Grimsby. last updated 10 week of 2026