Crisis Recovery Worker Hours: 16 hours per week - 2 positions available Salary: £11,352.40 with progression to £12,534.60 per annum (£26,607 - £29,378 FTE) Based: 30 Clarence Street, York, YO31 7DE Are you looking for a job…… or an opportunity where you can make a difference! Join us and make Mental Health Matter! About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About the role This is an exciting opportunity for individuals who are dedicated to the principles of social inclusion, to work with adults with mental health needs and to support people in distress and in need of immediate support. The service is open Monday to Friday 6pm - 10pm, Saturday & Sunday 2pm - 10pm and you will be working within MHMs York Haven. - You will be part of a small team supporting people in a crisis drop-in centre. - We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. - Our service provides information, safety planning and signposting for clients, their families, and carers to meet their holistic needs. - You will work closely with mental health primary and secondary care, emergency services, partners agencies. About you - You will be educated to a minimum NVQ Level 3 (A-level, BTEC National Diploma or QCF Level 3), in Health and Social Care, Mental Health, Psychology, Counselling or related subject, or be willing to complete an appropriate Level 3 qualification within 12 months of starting. - You will have an awareness of, or lived experience, of supporting people with mental ill health. - You will have previous experience of working within mental health services, and previous experience within a crisis setting is desirable, with demonstrated skills and abilities to help others identify and overcome barriers. - You will have excellent communication and interpersonal skills and be able to demonstrate a proactive and highly motivated attitude. - You will be able to demonstrate an ability to prioritise work and be responsible for administrative tasks. What we offer Competitive salaries, with an annual pay review process 25 days Annual leave, increasing with length of service, plus bank holidays Enhanced Occupational Sick pay Access to our workplace pension scheme Family friendly and flexible working arrangements to support a good work life balance Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources Life Assurance and Free Will writing service Blue Light Card and Charity Workers discounts Access to Tickets for Good Employee recognition and celebration schemes A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. For an informal discussion about the post, please contact Jackie Holme, 07789 924995 / Tatum Amaral, 07484 061674 The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.