Go Security Ltd is seeking experienced CCTV Controllers to join our team at a prestigious shopping centre in Birmingham. This is an excellent opportunity to work in a high-profile location, ensuring the safety and security of our clients and visitors. If you have a strong background in security operations and CCTV monitoring, and are looking to advance your career in a dynamic environment, we want to hear from you
Company Overview:
Go Security Ltd is a highly regarded family-owned business with a strong presence in the security industry. With our headquarters in Birmingham, West Midlands, and offices in London and Manchester, we are recognized as a leading provider of comprehensive security services throughout the UK. Our areas of expertise include security guarding, door supervision, CCTV, and keyholding services.
Position Summary:
As a CCTV controller, you will play a crucial role in ensuring the safety and security of our clients' premises. Your responsibilities will include monitoring surveillance systems, detecting potential threats or suspicious activities, and promptly reporting any incidents to the relevant authorities. You will also be responsible for maintaining accurate records and effectively communicating with team members to maintain a safe environment. As a representative of our company, you will be expected to provide excellent customer service, maintain a visible and friendly presence, and uphold professional standards.
Responsibilities:
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o Provide top-quality customer care and always look professional in your uniform.
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o Monitoring surveillance systems to detect suspicious activities.
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o Reporting security incidents promptly and accurately.
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o Maintaining documentation and records of surveillance activities.
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o Collaborating and communicating with security team members.
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o Ensuring proper maintenance and troubleshooting of surveillance equipment.
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o Respond promptly and effectively to incidents and emergencies.
Requirements:
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o Must hold a valid SIA Public Space Surveillance (CCTV) Badge.
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o Able to provide a 5-year work history that can be checked.
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o Friendly and approachable with good interpersonal skills.
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o Strong customer service skills.
Hours / Pay:
* -Rate of Pay: £12.21 per hour
* -Availability to work flexible shifts from Monday to Sunday is required.
* -Shifts will encompass a range of day, evening, and night schedules.
Additional Details:
More information regarding specific shift patterns will be discussed during the interview stage.
Note: We appreciate your understanding that only shortlisted candidates will be contacted for further discussion.
Job Type: Zero hours contract
Pay: £12.21 per hour
Benefits:
* Flexitime
Ability to commute/relocate:
* Birmingham B25: reliably commute or plan to relocate before starting work (required)
Language:
* Fluent English (required)
Licence/Certification:
* SIA Public Space Surveillance (CCTV) Licence (required)
* Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person