Posted: 4h ago
The role
IT Manager - Old Course Hotel, St. Andrews Luxury Hospitality & Digital Transformation projects £59,000 exceptional benefits 40 hours per week 5/7 days About Us Located at the home of golf in St Andrews, the Old Course Hotel is an award-winning AA 5 Red Star resort, part of the Kohler Company. We are known not only for our iconic setting, but for our commitment to: Exceptional guest experiences Investing in our people Continuous innovation in service and operations Shape the Future of Technology at One of the World's Most Iconic Resorts This is not a standard IT role. At the Old Course Hotel, you will lead technology at the heart of a globally recognised luxury destination, where every system, platform, and digital touchpoint directly impacts exceptional guest experiences. As our IT Manager, you will own the technology vision across the Resort in a complex, high-profile hospitality environment, driving innovation, security, and performance across all operations. You will be part of digital transformation and change management projects at the Old Course Hotel, which are being rolled out globally across Hospitality and Kohler Company. Why This Role is Different True strategic ownership - shape and deliver the full technology roadmap for the resort Visible leadership role - reporting to the General Manager and work directly with senior leadership and influence IT decision-making End-to-end scope - from infrastructure and cybersecurity to guest-facing digital experiences Luxury service environment - where technology underpins five red star standards Transformation opportunity - lead continuous improvement, upgrades, and innovation projects This is a rare opportunity to combine hands on technical leadership with strategy and transformation in a business where technology is critical to commercial success. Your Impact In your first 12-18 months, you will: Review and enhance the technology strategy and infrastructure landscape Lead key system upgrades, digital transformation initiatives and training Strengthen cybersecurity, resilience, and compliance standards Enhance guest-facing technology to meet evolving luxury expectations Build and develop a high-performing IT function aligned to business needs The Role You will lead all technology services across the resort, ensuring systems are secure, reliable, and future-focused. Key Responsibilities Define and deliver the technology strategy, roadmap, and innovation agenda Oversee all IT infrastructure, networks, systems, and hospitality platforms Ensure cybersecurity, GDPR and PCI compliance, and business continuity Lead technology projects, from planning through to delivery Drive excellence in IT service delivery and operational support Enhance guest-facing digital services and experiences Manage external vendors and strategic technology partners Lead, develop, and inspire the IT team About You You are a commercially aware IT leader and people leader who enjoys operating in a fast-paced, guest-focused environment. Experience Proven experience in an IT Manager or senior technical leadership role Strong background managing infrastructure, networks, and enterprise systems Experience delivering technology projects and transformation initiatives Exposure to hospitality or service-led environments (preferred but not essential) Track record in managing third-party vendors and stakeholders Style & Approach Strategic thinker with a hands-on, delivery-focused mindset Calm under pressure, able to support business-critical operations Passionate about innovation, service excellence, and continuous improvement Strong communicator, able to influence at all levels Why You'll Love Working With Us Dine On Us - Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks. Exclusive Resort Perks - Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop) Kohler Group Benefits - Unlock even more savings with our wider discounts across the Kohler family. Wellness, Your Way - Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Relax, recharge, repeat. Plan Your Future - We'll help you get access to the right information through complimentary mortgage consultations. Cycle2Work - Stay active and save money with our Cycle2Work programme, good for you and the planet. Perkbox - Enjoy exclusive discounts, rewards and monthly treats all in one easy app. Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme. 24/7 Wellbeing Support - Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it. Ready to Lead Technology Where It Matters Most? If you are looking for a role where you can make a visible impact, shape strategy, and drive innovation in a luxury environment, we would love to hear from you. _The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics._
