Howdens is looking for an Installation Scheduler to join our team at our manufacturing site in Normanton, West Yorkshire, where we specialise in producing bespoke stone worktops. This is a fantastic opportunity to play a key role in our ongoing success, support our growth ambitions, and help us continue to deliver outstanding service to our customers.
In this role, you will report to the Planning and Customer Services Manager and serve as the primary point of contact for scheduling templates, installations, and site visits. You will be responsible for coordinating all day-to-day field-based operations and creating effective production plans to ensure we meet our service level agreements (SLAs).
Location | Normanton (On site)
Contract Type | Full-Time – Permanent
Shift | Monday - Friday, one week 9am-5 pm, one week 8am-4pm
What you will be doing as an Installation Scheduler:
1. Responsible for the coordination of all field-based activities including managing the sub-contractor’s diary and assisting with allocating and confirming times with the installations team and customers
2. Booking templates, installations, remakes and remedials
3. Assist with allocating collection times for the installation teams
4. Managing the planning inbox and dealing with customer queries in a timely and professional man...