This is a varied and dynamic role, ideal for someone who enjoys being busy, interacting with customers, and taking ownership of their tasks. Your day‑to‑day responsibilities will include:
Responsibilities
* Answering phone calls, taking orders, and directing enquiries
* Serving customers in the shop, operating the till and taking payments
* Advising customers on product use, installation, lawn treatments and other landscaping topics
* Packaging products for pallet or postal delivery
* Operating the weighbridge for customer orders and the public (training provided if required)
* Processing online orders, recording payments, and creating invoices
* Handling sales administration and general office dutiesAssisting with marketing campaigns and social media activity when needed
* Supporting development projects during quieter periods
Qualifications
* Strong customer service experience
* A friendly, professional manner when dealing with customers in person and by phone
* The ability to work well during high‑pressure seasonal periods (especially February‑May)
* A proactive, hands‑on approach and willingness to support the wider team
* Good organisational skills and attention to detail
* Confidence using tills, basic systems, and handling orders
* Willingness to learn about turf, landscaping, gardening and building products
About the Company
Our client is a long-established, family‑run turf and landscaping supplies business based just outside the beautiful market town of Sherborne. They are looking for someone who can fit into a small team, provide excellent customer service, and confidently handle a varied workload.
Benefits
* Salary £28,000‑£35,000, depending on experience and contracted hours
* 31 days of annual leave including bank holidays
* A supportive, family‑run working environment
* A varied and engaging role
* Employee discount
* Free on‑site parking
* Sick pay
* Flexible weekly hours
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