Our client is currently seeking a Night Porter to join the team at a luxury residential building in South West London. Role: Night Porter - 4on 4off, 19:00pm - 07:00am Location: South West London Rota: 4on 4off Salary: £28,000 - £31,000 pa Responsibilities: - To oversee and manage the main entrance lobby, as well as all communal areas of the site. - Supervising all visiting contractors and instructing as needed. - Ensuring high levels of customer service are met at all times, when communicating with the residents, clients and contractors. - Handling any complaints and issues effectively, in a conscientious manner and in good time. - Ensuring all maintenance and security issues; such as broken locks, phone systems, boiler problems, lifts et cetera are reported to the managing agent in a timely manner. - Identify any Helath & Safety concerns and handle with best practice according to the managing agents advice. - Keep all site documentation up to date and informed with all issues and events on site. - Patrolling site to ensure all areas are kept clean and tidy, and safe for all residents. - Collecting rubbish bags across the development, delivering to the bin stores, and ensuring these are well kept. - Handling all site keys, logging intake and outtake accurately. Key Attributes: - Focus on customer service delivery - Friendly yet professional demeanour - Previous experience within a residential environment is highly desirable - Well groomed and well kept at all times - Good written and spoken communication skills - IT literate in handling emails and Microsoft Office - Proactive attitude If you have not heard back from us within 2 weeks, please assume you have been unsuccessful. We will be in touch with considered candidates directly