No Relocation Assistance Offered
Job Number #168847 - Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Position Associate Veterinary & Professional Affairs Manager - UK & IE (A-PVA-M)
Function:Professional & Veterinary Affairs
Why Work For Hill's Pet Nutrition:
* The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
* The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
* The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
* The Hill's Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.
Job Purpose
This role is instrumental in the company’s efforts to grow sales and market share by its focus on veterinary recommendation and ‘Brand Recommended Most Often’ (BRMO) leadership, by providing education, and technical and business development support to the profession, and by bringing veterinary insights to the company.
Under the leadership of the country PVA Manager, this role leads the Professional Consulting Veterinarian team to execute the UK & IE PVA strategy focussed on all parts of the veterinary profession (practicing vets in corporate and independent practice, vet students, nurses, receptionists), and internal audiences and accomplishes the yearly goals set by the PVA-Manager.
What you will do
Manage the UK & IE Professional Consulting Veterinarians. Following the PVA strategy and with PVA-M alignment, set individual objectives for a team of 2.5 PCVs, and provide support with prioritisation, coaching, and developing the team to meet their KPIs. Allocate the team’s time and effort in ways that deliver the best return on time spent. PCV and PCV Management responsibilities include:
* Enhance the technical skills of the field sales team and further develop their expertise through ongoing training and in-field coaching
* Influence practice success through nutritional and business education, prioritising support based on company strategy.
* Execute engagement activities at veterinary universities in their geographies, including managing student reps and providing education activities.
* In collaboration with PVA-M, champion the European professional digital initiatives leading to a full implementation of Hills4Me digital tools.
* Running the country’s technical helpline (50% of PCV role), including setting and achieving helpline KPI’s and managing sensitive cases for the country
Vet Corporates
* WInning the hearts and minds of Vet Key Accounts via best in class PVA Relationship - Lead & oversee PVA involvement in cross-functional work.
* Vet Key Account Agile Team - Be the PVA lead on the VKA agile team, co-developing the strategy and the day to day deliverables for PVA in order to win the hearts and minds of VKAs (by winning tenders and delivering growth of nutrition)
* Own and lead the PVA relationship with all Vet Corporates Head Office teams, working closely with the Regional and Country Vet Corporate Managers. Develop a strong external network with key clinic and head office contacts.
* Based on customer discovery and understanding, devise and execute a 6 month engagement & education calendar for each of the Top 5 VKAs, along with relevant KPIs. Identify appropriate customer feedback to ensure on track.
* Leverage PVA-M where required to increase reach and influence with the VKA Clinical boards and deploy PCVs at clinic or HO level where appropriate.
PCV - Southeast and London region
* Support the SEL sales team as a PCV dedicating 20% of your time to their needs (on the ground,, ICS, etc)
* Align with SEL Field Sales Manager on technical and development needs of SEL team and devise coaching plan
Academic & Professional Affairs
* Execute Territory Manager and other internal stakeholder technical education to ensure best in class field team known for their scientific expertise and support TMs to provide One to Many education approaches in clinics, developing tools and communications to reach multiple contact points in each clinic beyond individual face to face visits.
* Oversee execution of best in class external educational programs, such as webinars and CPD events in line with commercial priorities and budget guidelines, in partnership with FSMs.
* In conjunction with PVA-M, build strong, lasting, and effective relationships with UK professional associations, Key Thought Leaders (KTLs) and specialists in private practice.
* Manage veterinary university programmes, including management of student reps, overseeing PCV educational activities in university, growing student/staff feeding programme.
* Collaborate & support the Nurse Program Specialist (NPS) with priorities for nurse and receptionist engagement:
* Be fully conversant with the NPS priorities, especially the Nutritional Ambassador Programme, and allowing for PCV support in clinics as needed.
* Align on ownership for the development of educational content, materials and delivery in clinic or external forums to avoid duplication
Key stakeholders
* Reporting manager: PVA- M UK & IE
* You will have 2.5 direct reports - Professional Consulting Veterinarians
* Internal customers: Marketing, customer development, FSM’s, VKA Manager(s),
* External customers: veterinarians, nurses, vet and trade associations, academia, veterinary researchers
Education/ Experience Requirements
* Basic qualifications include: DVM (or equivalent country qualification)
* Preferred qualifications include: MBA, Diplomate in Internal Medicine or Nutrition
Expected Areas of Skills
* At least 4 years experience in a veterinary practice (or a similar job)
* Has built or can quickly build a strong network in the veterinary community, including the local Small Animal Veterinary Association, and country specialist societies
* Knowledge of the pet food business
* Experience in Hill’s or other commercial business
* Business and practice management experience
* Fluent in English, additional language(s) a plus
Hit the "Apply" button now and let's start the conversation!
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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