About BehindLogin
BehindLogin is a competitor research and benchmarking agency for leading brands in financial services, fintech, energy, and other sectors as we grow.
We surface the real customer experience behind the login of apps and digital services using rigorous research, anonymised walk-throughs, and screen-by-screen benchmarking.
Our insights help providers go to market faster, prioritise the right features, and spot what competitors miss to win in their markets globally.
The Role
We’re hiring a Research Consultant to help deliver high‑impact competitor research and benchmarking projects across financial services.
You’ll play a hands‑on role in planning, conducting, and synthesising research. The role is ideal for someone confident with both user research and competitive analysis who’s ready to take the next step in ownership and influence.
Key Responsibilities
* Plan and conduct competitor and market research across digital products
* Conduct and analyse qualitative interviews, screen walkthroughs, and desktop reviews
* Analyse UX & UI of different digital products to assess execution quality
* Support benchmarking methodology development and evaluation scoring
* Turn research data into actionable insights and clear client deliverables
* Present findings to clients in a confident and structured manner
What We’re Looking For
* 3+ years of experience in research, product, insights, UX, or related roles
* 3+ years of financial services experience (ideal but not essential)
* Comfortable conducting qualitative research (e.g. interviews, walkthroughs)
* Strong synthesis and communication skills – able to translate data into decisions
* Some experience with structured benchmarking or evaluation frameworks
* Clear written and verbal communication, with a bias for clarity and action
Why Join BehindLogin?
* Shape the future of an ambitious, growing research‑led business
* Work with top FS and fintech clients on meaningful work
* Join a small, focused team with a bias toward action and clarity
* Enjoy flexibility, autonomy, and a culture of continuous learning
* Influence the development and enhancement of products millions of people use every day
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Research, Analyst, and Information Technology
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