This is a part time post - 10 hours per week The post holder will work as part of a team on the switchboard performing the operations in an efficient and courteous manner with particular emphasis on customer care. Act as a first point of contact to Kettering General hospital. Providing general non-clinical advice, information guidance or ancillary services directly to patients, Clients, relatives or carers. To meet the needs of a 24/7 public facing service the post holder will be required to work shifts, including working a combination of daytime, evening and night time hours on both weekdays and weekends. Main duties of the job Kettering General Hospital NHS Foundation Trust is seeking to recruit an experienced Switchboard Operator to join our existing team. You will need to be flexible as may be required to work across a range of the day, evening and night shifts across a mix of weekdays and weekends. Friday 17.00 - 22.00 Saturday 17.00 - 22.00 Experience in working in a busy environment would be preferred but full training will be given to the successful candidate. Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications Kettering General Hospital NHS Foundation Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential. UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN. For further details / informal visits contact: Name: Tracy Smith Job title: Switchboard Supervisor Email address: tracy.smith37@nhs.net Telephone number: 01536 492225 Mobile 07813363667